Haley Ford in Richmond, VA, and surrounding areas like Midlothian and Chester, has been a trusted automotive dealership for over 50 years. The dealership offers a wide selection of vehicles and aims to make the car buying experience quick, easy, and stress-free. Customers appreciate the friendly and professional staff, who are helpful and knowledgeable about the vehicles. Many reviews highlight the seamless process, with some mentioning how staff members go the extra mile, such as pulling vehicles to the front or accommodating specific budgets and monthly payments. The team is praised for their quick responses, detailed explanations, and excellent customer service, which has left customers feeling satisfied and appreciated. Customers also value how the dealership handles recalls and parts requests efficiently, providing a positive experience even after the sale. Several reviews mention the ease of working with the staff and the overall professionalism of the dealership, with some customers leaving with multiple vehicles. Overall, Haley Ford is recognized for its friendly atmosphere, attentive service, and commitment to making each customer’s experience smooth and enjoyable.
Haley Ford's experience was absolutely wonderful. They knew what we wanted and they delivered. Very professional and knowledgeable. I would highly recommend them if you are in the market for a new or used vehicle.
December 2025
I took my car in after having issues at another place. Ben and his team took great care of me and went over and beyond talking to get my situation fixed. Couldn’t recommend their services enough.
December 2025
AJ, Mike, Andrew, Bill and everyone working at Haley Ford made purchasing a vehicle a pleasure. Highly recommend them so much so that I went back for a second vehicle. They will be our family dealership going forward, and thats saying alot having multiple kids who are now drivers
