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November 2023 by Christopher Q.
My vehicle was involved in an accident in Virginia, sadly the police utilized this company. Needless to say, my vehicle was towed to a lot with zero security, and several items including cash and a PS5 were subsequently stolen from the vehicle. Obviously I have no proof that these individuals are the thieves, however my vehicle has supposedly been in there possession for the past several days. Supposedly nobody had access to the vehicle other than them.
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September 2023 by Gerard Dean-McBride
They was where on time and very respectful thank you so muchServices: Car lockouts
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July 2023 by Google user
How this has such low stars I will never know. I used my insurance provider and they dispatched this company to tow my vehicle. They gave a ETA of 60-70 minutes and they arrived within 45! The driver was great and friendly! Do not take all the negative reviews at face value. I had nothing but a wonderful experience!
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July 2023 by Warren DeLoach
How this has such low stars I will never know. I used my insurance provider and they dispatched this company to tow my vehicle. They gave a ETA of 60-70 minutes and they arrived within 45! The driver was great and friendly! Do not take all the negative reviews at face value. I had nothing but a wonderful experience!Service: Car towing
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May 2023 by QiQa CharmZ
Excellent service and came when said and new exactly what to do!!! Thank you for saving my car❤️ Thanks again to Gerard❤️Service: Car towing
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April 2023 by Elizabeth C.
After my car broke down my insurance's roadside assistance dispatched them, after more than mnan hour of waiting they never showed up and then would not answer my insurance company's phone calls.
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March 2023 by Tiera Washington
Very great company, they was fast and on time , I ask Chris to call me when he arrived closer to the car he was picking up and he did just that . I’m very pleased and impressed with this company don’t know why they 2.6 for rating ? affordable as well . Thank you again Chris I will refer anyone to this company .Service: Special vehicle towing
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January 2023 by Pkm E.
I was told I could park in a lot next to my work and did for a while, but then they started towing me without even letting anyone know luckily I spotted my car being stolen before my eyes while he was at a stoplight. I stopped him and he told me it would be $155 to drop it. Hmm... illegal? Yes it is the max you'll ever legally pay in Virginia is $150 for a passenger car but it gets worse because when I handed him my card he said there was a "4 percent convince fee", which would be a total of $161.02 off the originally quoted $155. Well clearly he couldn't do math and charged me $170.60. At this point I was just done and needed to close my work so I paid it but I'll be disputing the transaction with my bank. Avoid at all costs they're thieves and petty criminals looking for a quick buck. Edit: I came back to work today and these dudes are DUMB! They didn't check to see if my e-brake was engaged and dragged my car for a few feet before realizing it and there's huge screech marks where I was parked now. Totally unacceptable.
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December 2022 by Byron Howcott
I have had great service with great deals towing for the past 2 yrs I recommend to anybodyService: Car lockouts
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December 2022 by Ms. Kee
Great Service! Friendly Staff….Wonderful experience!Service: Car towing
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November 2022 by Kyree N.
Completely unprofessional. I was involved in car accident & my insurance company contacted this business to come tow. I was called & informed that it would be another hour on the hour I had already been waiting. When I went to ask if I needed to wait he hung up on me, I called back & asked him to please not hang up on me I'm just trying to see if I needed to be there or if I could go. He then gets frustrated & cancels the service. My 1 & only question was if I needed to be there. DO NOT GET ANY SERVICE FROM HERE.
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September 2022 by Dionte Thomas
Horrible service left me stranded after hours and wouldn’t even answer the phone
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June 2022 by Charlie Legros
Prices are horrid, someone stole a 300$ fitting watch I got from target for mothers day and I got towed and now it's gone and they don't call me back and I haven't haven't able to get a clear answer on what's going on. IF YOU SEE THIS COMPANY COMING YOU BETTER RUN
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June 2022 by jordan forrest (cool)
Rude, unprofessional and slow workers. Using the whole of my 3+ hour wait time to write this. Don’t believe any ETA they send you just add 3 hours to it.Update still waiting after 4 hours and they have blocked my number and any I call off ofService: Local hauling
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May 2022 by Dale Hartman
No issues, drivers were very polite and helpful. Thanks again guys!!!
