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July 2024 by Cheryl Selden
Called from Chippenham Pwky due to tire light on, Goodyear said bring it in, found nail, fixed it and on road again.. Highly recommend, great service!!!!
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May 2024 by Tom White
Great service. They answered all my questions, and was honest about my needed repairs.
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April 2024 by Katelyn Carle
I scheduled an appointment to have my oil changed. They were incredibly helpful by telling me what was going on with my car and scaling the urgency of any issues my car had. I’m not a car person, so I really appreciate that the young lady in the front explained each thing they found wrong with my car and whether or not I need to address it urgently. I don’t think I’ll be taking my car anywhere else.
I’ll note, other people said that this store doesn’t honor appointments. This is not true in my experience. An online appointment request is not the same thing as a confirmed appointment. If you’re in a time crunch, call to confirm to make sure you’re on your way and they’ll take great care of you!
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April 2024 by Joey Delancey
They Failed my inspection because they said I have tent over my 3rd brake light you can clearly see through the back window and see my brake light something that would have been spotted way before the inspection but still decided to charge me 20$ and put a rejection sticker on my vehicle. I guess they needed the money that bad could have easily said your car won’t pass because of the tint which is pretty much see through ??? this place is a joke.
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March 2024 by Ashley Toone
Adonay and staff are the BEST!!!!
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February 2024 by La Thick
In and out
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January 2024 by Tony
Goodyear do the best work. The people here gets right to work on your car. I will always come here to get my car work on.TO THE PEOPLE OF GOODYEAR GOOD JOB. THANK YOU.
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December 2023 by Z0LIAZ
They got my 2 step cleaning and oil change done fast and done right. Told me straight away about any other future issues. highly recommend service from here.
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December 2023 by Charles Foreman
Always quick and incredibly friendly service. The woman at the desk was delightful to work with!
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December 2023 by Adubz
This place used to be pretty good back when AJ was running it (the guy who is mentioned in a bunch of the good reviews from the past). This was my main mechanic because AJ had fixed my tire my tire for free when I was down on my luck and I was very grateful for that. I kept returning and they would provide excellent service. However, AJ unfortunately appears to not be there anymore.I am embarrassed to admit that I tried to have my car serviced here 3 times in the past year or so and have been greatly disappointed every time. Should have probably stopped after the first failure, but I figured they deserved a 2nd chance.The 3rd time I dropped my car off for tires and they insisted that I fix a problem that suddenly appeared at their garage. Never had the issue prior to them suddenly discovering it! Funny, because my car has been in bad shape since they discovered and apparently fixed the issue.They seem to avoid any difficult repairs and tend to recommend replacing a part that they can do easily and quickly, but doesn't actually fix the problem. Seemingly on purpose! I have also been told by these people that they "don't do engine diagnostic anymore". All they want to do now is replace parts that they can do quickly, easily and cheaply (whether it fixes your problem or not).I miss AJ, hope he is doing well. Look elsewhere. Corporate greed seems to have taken this shop over. Also, Goodyear corporate refused to honor the $25 rebate advertised for purchasing 4 new tires. I tried multiple times and sent them the invoice and selected the proper store #. Double rejected.Also, they have a history of not honoring appointments, so definitely don't try to make one. Not sure why they offer it... And no, I am not going to call you as your generic reply will inevitably request to save face online.
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September 2023 by Ciara Rogers
Pulled up with a tire which was rapidly losing air. Charlie gave it a quick glance and identified the problem - a slash in the tire. Al helped me evaluate my options and was able to fit me in to their busy schedule. Fantastic service, friendly no-pressure staff, and left happy. Will definitely be back for any tire issues, oil changes, or anything else they're able to do in the future.
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September 2023 by osborne carter
The staff was ok at first until they messed up my E-150 van. They made a lot of promises to fix my van .but the didn't get it fixed they took my money and I had to have it towed from Goodyear to get it fixed at my expense. Chad told me a lie that he could fix it and he couldn't do the job. I wouldn't let him change tires on my bike. I'm afraid to even go back to a Goodyear again. I spent a lot of money with Goodyear before that happened.
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July 2023 by Danny B.
Had an appointment for Saturday at 11. I get there and he asks if i can leave it all day bc he got slammed with online appointments. The whole point of making an appointment is so you can be in and out. I made the appointment for nothing. Drove out there for nothing.
I bought my tires there 4 years ago and guess where I wont buy my next set of tires. U guessed it.
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July 2023 by Ian M.
Easy scheduling, friendly staff, quick service.
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July 2023 by Geoff Stone
An unexpected "screw-in-the-tire" turned what could have been a terrible Saturday into a terrific customer experience courtesy of the crew at Goodyear. To make a long story short, Dana, Jessica, and Jay are the role models for what great customer care is all about. I could bore the Google review readership with a long saga of how professional, friendly, capable and confidence-inspiring everyone was—so just know that every star of this five star rating was well earned… And if the stars went to eleven, so would my appreciation! Let's just say that whether flattened by a nail, screw, or just worn out from mileage, when new tires are called for, I know exactly where I'll be rolling—or towed. Cheers.
