-
July 2024 by MarJayLin's Way
I love this location. Very organized and always kept clean. The staff is always courteous. The manager is always very polite when I have questions. Thanks for doing such a great job!
-
June 2024 by Don Sturtz
Good place for used clothing. Stock changes daily.
-
April 2024 by Paiki Rivers
I bought a pair of shoes yesterday in. The evening and those hurt me on the side of my feeth then when I went to the store they refused to change the shoes for anything, Good will said policy not exchange, but people there is poor if not we didn't be there. Trying to buy a little bit cheaper. Hope, dignity, independence and strength are some words that remain in the wall store, but this policy is not fair because all of us do not earn a lot of money. We the poor, and those store are doing business with donations. That why they need to see poor faces around trying to have some stuff because we have lack of money. If we rich we not there. Then what or where is the Good Will or those fake words on the wall. ????????????
-
April 2024 by Bunbun Carat
03.29.24 Friday,
I wish I can put Zero stars because of my experience with cashier Estelle. She was very rude to me. I was with my mom shopping and my mom paid for the items and walked away looking at some shoes that are in the front of the store. I waited in line and other normal cashiers will give the change because I stayed waiting for the cashier. She looked at me with a disgusting look and looked for my mom and said if it was okay for her to give me the money… I had never had ANYONE say this ever. And Estelle REFUSED to give me the change. She says something about what if the person behind me gets it and I said ‘why would the person behind me get it if I’m still here waiting?’ And she kept going on and on and I have never dealt with this ever. Will I ever come back there and shop? NO! And you can thank cashier Estelle . Like I said, I wish I can put ZERO STARS, this location doesnt deserve any stars because of my awful experience
-
January 2024 by Kendall C.
I really like this goodwill, they are my favorite in Richmond for dresses and shoes. They always have a ton of nice shoes, a lot of which are brand new it would seem. I've never seen it too busy here either, which can be a problem at other Goodwills. It's a medium sized Goodwill in a new-ish building so things are still pretty nice inside facilities-wise. They have a good parking lot too which is always a plus!
-
December 2023 by Tiesha Holman
Great thrifted finds
-
November 2023 by Geoffrey Willis
We always hit them up when we're feeling thrifty due to it not only being the closest but also its likelihood of having items we could use or need. Typically well-stocked and offering new items frequently, like most Goodwills, you never know what you might find here.I'm honestly bummed that they've scaled down their DVD section so much, shrinking it down from a full double-sided display to a mere end cap. Even so, the five-for-five deal is a bargain that's hard to find anywhere else.
-
November 2023 by Harmonie Jendro
Best Goodwill I have been to. There manager Kristal is amazing and helps staff continuously.
-
August 2023 by karen reed
Loved it here bought a beautiful couch and all employees seems very nice and kind back and front
-
July 2023 by Virginia Hill/Bergin
Great deals
-
July 2023 by sha brown
Awesome team love the donation center... They always ask do i need a receipt and are hard workers and the store prices are Amazing.
-
July 2023 by adiva J
It was very nice clean and organized the staff was extremely friendly as well just a great atmosphere
-
July 2023 by Ethan Piner
A waste of time. Unashamedly prices everything high and is selling any donations that seem nice online. Just go to a different thrift store this goodwill doesn’t care about the community.
-
May 2023 by Janice Peroe
Most of the stores are kept real nice and neat and everything is in its place so it's easy to find and there's only a couple of stores. That are way too high. You can go in a store and buy cheaper but the rest of them are a good price.
-
May 2023 by Geor Glsr
lower your prices. please humble yourselves and remember these are USED clothes.
