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October 2023 by Nell Chenault
Always professional and knowledgeable. Best communication and service ever! Used for at least 30 years. Now live across town, but come back for service.
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August 2023 by MeMe Mays
The best place with an honest crew! I have been taking my car here for everything from oil changes to muffler replacement and am always given a fair price, transparent communications, and timely repairs/maintenance.I HIGHLY recommend this place to everyone and anyone who wants great service and peace of mind!
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August 2023 by Steve B
This is one of the best auto mechanic shops around. Mike and Chris are easy to work with, knowledgeable and they are reasonable priced. If you need auto repair or new tires I highly recommend you give them a try because I do not think you will be disappointed.One thing is if you have to wait for your vehicle the waiting area is not the coziest place but the great customer service and prices make up for it.
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August 2023 by Elizabeth Jones
Have been dealing with owner for years. He is fair and honest. Everything you want in a mechanic.Services: Tires
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August 2023 by Simon Goldstein
Really good place with great staff. They are honest and fast, highly recommend!
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July 2023 by Heather Gibson
I meant to write this reviewer sooner, but about a week ago I had a tire that kept going flat, even after taking it to a different auto place. These guys were kind, honest, and quick. The problem was fixed within an hour and has not been a problem since. And they charged me 10x less than what NTB charged. So glad I finally found an honest auto shop and will definitely come to them again for any other issues.Services: Tires
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June 2023 by Myra Bashinski
Chris, Mike & the gang take such great care of all my vehicles! Always trustworthy & great pricing! Couldn't think of going anywhere else. Thank you!Services: Air & cabin filter replacement
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April 2023 by Zach
Been going here for years. Went in today with a flat tire, 10 minutes before close and they set me up with a patch almost immediately. Free of charge and out the door driving again.Services: General repairs & maintenance
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March 2023 by John Ware
Easily the best shop in the whole city. Mike and Chris are great. Always fair and transparent about pricing and will always give you multiple pricing options when it comes to parts. 11/10 don’t even bother going anywhere else.
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March 2023 by Richard Saunders
Honest and genuine with very fair prices. Knew I was trying to save money and worked hard to find me quality used parts that got the job done.
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February 2023 by Sean Savage
Best shop in RVA. They have spectacular service and know how to talk about your car's issues in a way that you can understand.
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February 2023 by Justin Johnston
Reliable, fast, and transparent. This is the only place my friends and I trust for car maintenance in Richmond. Been going for five years now and I won't be stopping soon.
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November 2022 by Mark Whetstine
We have been using General Tire and Auto for several years. I don't know much about cars, but because of Chris and Mike, I don't have to ! They have always been straight up honest about repairs that are needed, and others that are not. They stand behind their work, and you will always know you're being treated fairly.Service: General repairs & maintenance
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August 2022 by Emily Wyman
The guys at General auto and tire are honest folks who do great work in a timely manner. They service both my 2014 Subaru and my 2001 GMC van. Highly recommend.
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July 2022 by Rolando Mendez
Friendly staff and excellent customer and technical service! They are helpful and engaging, and I feel they are honest and knowledgeable and will do right by you as a customer.
