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May 2023 by Kia Logan
Nice customer service & great sales!!
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December 2021 by Jay Lipchak
My son bought me a jersey and I tried to return it due to it being extremely overpriced. The woman who was working said no returns with a smirk on her face the whole time. When she kept up her attitude I called her “Karen”. Same lady told my dad that she didn’t care if she was breaking the law as I dad explained contract law to her. 2 days later my dad called the owner who told us she was banning us from the store for making her employee cry because I called her “Karen” and that it was my 14 year old sons fault for not reading the sign by the register. It was also our fault for not teaching him better. I will NEVER shop here again. Besides being extremely OVERPRICED the rudeness of the employees and owner are ridiculous.
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December 2021 by Craig Miller
I recently visited Football Heaven last week and purchased a beautiful Barry Sanders jersey for my wife. Very seldom do you find Lions gear in Richmond. The lady at the register was very nice and courteous. But on the other hand the owner was not. She acted as if she'd couldn't be bothered! I've had great great experiences in the past but this was not one of them .
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November 2021 by Morgan Stickels
They had exactly what I was looking for... wish they carried more female sizes tho
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November 2021 by Clifton Graves
Great place to shop
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October 2021 by Philip
A nice shop for football fans. However, I do not care for the NFL.
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May 2021 by jennifer edmonds
Love this place. Every item I own is from this store.
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March 2021 by Sherry Nelson
Blamed everything she didn’t have on covid, when asked about military discount she acted annoyed and stated “I only have one store!” Then proceeded to state all the woes of covid (again). covid is bad but it’s not war and EVERYBODY is affected by covid not just her. If not for the military she wouldn’t have even one store, she will get zero business from this military family!
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December 2020 by Linds Gray
Did not represent enough NFL or NBA teams
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January 2020 by Meghan Fortune
Store owner is always rude and on the phone. Store policy states on receipt sales final but if within 30 days can be exchanged or receive a store credit in the form of a gift card. Made a purchase on 12/24 and she would not issue store credit on 1/24. The only response she had for me was why didn't you come in sooner, to which I responded because I had a 2 month old, which she could see me holding my month old baby AND 16 month old daughter, not that any of that should have been her business anyways. She proceeded to get unprofessional speaking about issues going on in her life and wouldn't talk to me further. Her husband who was standing there profusely apologized for her and said he's sorry he couldn't make the final decision. If you cant keep your personal life from interfering with your job, you shouldn't own a shop when you cant actually help your customers.
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January 2020 by Cheryse Lawrence
It's called Football Heaven. It was made for me.
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November 2019 by Alyx Pudwill
I was about to purchase something from this store until the lady was totally rude to my husband and daughter. And I’m pretty sure she was racially profiling the couple behind us, watching them like a hawk. What an awful experience.
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June 2019 by Rev. Richard D Tuttle
I have to catch the shirts on sell to afford them. Otherwise everything is retail price. Nice lady at counter even though she's a Cowboys fan. Haha
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June 2019 by Donna Stiinnett
The store always has something on sale and it is very clean and well kept.
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March 2019 by Jerry Burd
Not very good customer service at this store. Bad experience I would not recommend. Prices are almost double what Amazon sells for and the staff is not very friendly. I will not be going back.
