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July 2024 by John T
Garbage customer service.
Told me to wait for 15-20 mins because "customer service" is closed for a certain amount time.... like excuse me that is the one thing that should never be "closed" I'm sorry if you don't have competent people to run customer service that is your problem an you should fix that. DO YOUR JOB
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June 2024 by Adam P.C
Message to the Manager at the store, u got only 1 working self checkout and no one at register until minutes later
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June 2024 by Donyell Christian
This food lion was nice and clean and the employees was nice and considerate to there shoppers the lines where long but they got them down faster than any other food lion i went to so this store gets 5 stars from me so next time your ob jahnke road visit this food lion trust me you will love there service and hospitality and the employees there.
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June 2024 by Ciarra Forsythe
I like to give people grace but the customer service here is horrendous. I barely go here because of the bad vibe the lady with the red hair gives off its terrible. I went in today with my daughter needing a money order and they had it closed down due to a shortage in staff. I asked the lady and it just seems as if I was getting on her nerves asking her if anybody can do it and when will it open up. I guess she was going on break and I was bothering her but she didnt have to have an attitude she was more worried about her co worker and her co workers lunch than answering my question. They dont have to worry about me coming in there but if youre in the customer service business you need to be kinder to people because you dont know what people are going through.
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June 2024 by Chance Chappell
EXTREMELY RUDE......ESPECIALLY THAT REDHEAD THAT EVERYONE IS TALKING ABOUT BUT IT IS MAYBE TWO EMPLOYEES THAT "BEEN" WORKING THERE OFF AND ON FOR A WHILE THAT IS TRULY RESPECTFUL AND PLEASANT BUT OVERALL THAT STORE IS TRULY VERY DISRESPECTFUL AND EXTREMELY RUDE
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May 2024 by Miguel
The ladies in the deli are amazing
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May 2024 by Abrianna Wright-peters
If I could leave no stars and still leave a comment I would! This store is absolutely pathetic. Went in one day heard a lady saying that she’s already received a complaint and she don’t care. I’m pretty sure she’s a manager at that so I went in. I normally always go here in every encounter I’ve had with the same redheaded lady has been awful. She is rude and unprofessional. I go to buy charcoal for Mother’s Day- they have two supposed sales a twin pack for 16.99 and a single supposed to be on sale for 10.99 sign on it . So I buy it and she’s rude when going to check out I leave and don’t pay attention to my receipt when I get going down the road I look at my receipt and see that the charcoal is not on sale on my receipt so I go to return it and get the twin pack when I go in I go back to her with the receipt I tell her this is supposed to be on sale there is a sign on it her response is I don’t know I don’t put up the signs … Umh? Excuse me you’re a manager and that’s false advertising. So anyways I say I want a refund keep in mind I have the receipt which means I should be able to get cash right? Nope she rudely says do u have the card you paid with I said yes stick it in - ok I did - so I’m waiting for the refund to hit n it does I then ask when will i receive the refund she says in two to three business days. Umh okay why wouldn’t u tell me that before refunding me or give me the option of cash or back on my card. Or just inform me it will take 2-3 business days. I don’t know her name she wasn’t wearing a name tag but her cashier number is on the receipt and is #0126 . Like the sign should not be up if it isn’t on sale and on top of that the issue should of been immediately fixed or the item should of been sold for the price listed . I don’t even want to go back to this store because of her. Obviously the managers & general managers do not care about their regular customers or about their service. Yall need to do better get rid of the red head who clearly don’t care about her job or how she treats the customers. This store is absolutely terrible I will be trying to avoid at all cost anymore. Fyi go here weekly only redhead I’ve ever seen there and has had the red hair since I been going there .
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May 2024 by Wilma Simmons
The food lion store on Jahkne Rd has some of the most rude and unprofessional staff working there. Talking on their phones while attending to customers, very condescending and overall lacks basic social skills...Will not be shopping there until the moral improves. Not good for business...or is it due to the clientele?
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May 2024 by Shuwanda Robertson
I love there sandwiches they have for lunch
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May 2024 by Jacob Siegfried
It's your typical Southside food lion. Apathetic staff, mouthy customers, trashy people, kids running all over the place screaming and yelling. Honestly I try to stay away from this place. Kroger and Publix isn't too much further and way better selection and customer service and customers. Watch out in the parking lot they will run you over and not think twice.
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April 2024 by Bobby Keys
It's my place to SHOP
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April 2024 by leann wood
Just about every shopping trip I get home and something is expired. You'd think I've learned my lesson and i usually check the dates but its always the one thing i forget. We trust yall with our food safty. Do better.It's always weeks if not months past. The meat department is lacking as well.
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April 2024 by Dank Everett
this location is horrible at restocking, i came here an item wasn’t there, went back three days later and it still wasn’t there, their employees smell like weed and sag their pants to the ankles, i recommend the food lion on forrest hill 6815 store, they’re always restocked the environment is clean and the employees are a 10/10
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April 2024 by Jenny Kitchen
THE BAD REVIEWS YOU READ ABOUT HERE ARE TELLING YOU WHAT HAPPENS HERE!!!This store needs an almost complete turnover of employees. More than one employee on more than one occasion has outright refused to do their jobs because they where too busy on personal phones, talking to eachother and such. Particularly terrible customer service from the young male working selfcheckout around nine pm this evening.This is the closest store to my home and the service has been poor enough on enough occasions that from now on I'll go out of my way to shop else where.
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April 2024 by Orlando Moran
NASTY CUSTOMER SERVICE at the self checkout, there's always an employee walking around with a bunch of keys hanging of a chain but they act like if they don't care about customers that need assistance, they just keep chatting like if they get paid for just doing that
