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March 2024 by Janet Stuhlreyer
I had a wonderful experience fitting new walking and hiking shoes. The assessment process was very interesting and Camila was great at narrowing down my choices so that I was not overwhelmed. I bought a pair of shoes for daily walks and another for hiking and walking. I am now confident that I can wear my shoes without any pain in my feet!
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March 2024 by Amber Louis-Charles
I appreciated being greeted by some man despite how busy he was. Then Skylar (female) assisted me. She was very knowledgeable, personable, warm and friendly. I’m a nurse and on my feet all day. I knew I was in good hands based on the results of the technology assessment. She brought out great options for me to try & other supportive items. She was not pushy; she wanted to make sure I was comfortable. She goes above and beyond and loves what she does. I will only go here for sneakers.
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March 2024 by Chipper Via
Super great store! Jeff helped me find the perfect fit and made sure I was choosing from a solid variety of options. I left excited to run!!
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March 2024 by Danene Brown
These folks are great. Knowledgeable, patient, not sales-y, and positive. I love the generous return policy. As a PT, I don't hesitate to refer my clients to Fleet Feet. Special shout out to Jeff Wells-- I love my new Karhu's!
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March 2024 by Rochelle Klinger
Both Richmond Fleet Feet stores are owned by the same person, they provide amazing service to runners. The owner and all of the employees are runners themselves and give the same attention to back of the pack folks like me as they would to an Olympic champion. The owner took back a pair of socks that had given me blisters from my sweaty feet and gave me a brand new pair in a different size once and wouldn't charge me.
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March 2024 by Amanda Long
Awesome individualized service ! The only place I’ll go to buy walking shoes!
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March 2024 by Karen41JC
I was a little apprehensive about what the experience would be like but my sales associate, Trisha, was knowledgeable, she made great suggestions and it turned out to be a great experience. I'm looking forward to wearing my new sneakers.
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March 2024 by Benjamin Mena
Went to the Good Feet store and had a horrible experience. Went to Fleet Feet and the team was amazing!
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March 2024 by John Aune
Excellent service!
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March 2024 by Olga Gallant
Great choice of sneakers and clothing. Nice location
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March 2024 by Robin Mann
Went in for insoles for my plantar fasciitis. My physical therapist sent me there with a note and I immediately got the help I needed. Explained why the product they suggested was the right fit for me!
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February 2024 by Dusty Hooke
Wonderful store and staff! I loved the process of getting my feet analyzed and how knowledgeable and patient the person who helped me was. I’m not a runner, but I wanted good shoes for walking and standing a lot for work. They were great!
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February 2024 by Kimber Dowling
Fleet Feet is my go-to running store. Always receive exceptional service! Since most of the staff are runners they are knowledgeable about everything running related…shoes, nutrition, gear.
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February 2024 by Lauchlan Pierce
If you’re in the RVA area this is the best place for expert advice and science based suggestions on the best shoes for your feet and running style. The service can’t be beat. Highly recommend!
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February 2024 by bill betzhold
Great knowledgeable staff, excellent evaluation of my feet for a great fit and great selection of shoes for a great fitting shoe.
