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May 2024 by Charlie Winters
ive always loved coming here but the quality has decreased over the last few years. recently got ick in my tanks from plants i purchased here. there is frequently dead fish in the tanks, that have clearly been sitting there for days because they start to decompose or are being eaten by other fish. this used to be my go-to aquarium store for everything; aquascape, tank supplies, plants, fish. its a shame because i hate big chain pet stores for the same issues that seem to be taking over here.
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May 2024 by Sarah Wigginton
This place has some super interesting fish . Very cool.
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May 2024 by Kimmie Barlow
My friend was looking at the rats (they're all feeders but they had the intention of buying one as a pet) and it had a seizure and died in their hands. As a vet tech they concluded it was likely an upper respiratory issue that had persistented for way too long. The rats are literally kept in bins like paperwork. I understand they are feeder rats but i think they deserve something a bit better. I'm shocked this is where the Virginia museum of Science sources their animals.However, the employees were very kind and apologetic. Had some very genuine conversations with them. They have a good understanding of what they're doing and genuinely seem to care about the animals.
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May 2024 by Carol Litchford
Friendly and prompt service. Very knowledgeable.
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May 2024 by Arielle Banks
Emmy was such a great wealth of knowledge when I came in for my first visit, she was actually the only person to greet us and offer assistance and literally the only reason our business was earned. Thank you ?
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May 2024 by Kevin
I could taste the air. Worst smelling pet store I’ve ever been in.
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May 2024 by 620Pat
Very helpful staff. The store smells really bad of animals . Like it needs a good cleaning. I have animals and my home does not smell like this. It is really strong and makes me not want to linger there and shop.
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May 2024 by April DRL
This place is disgusting. As soon as you open the door, ammonia from urine hits your face. The animals are not taken care of and quite a few look like they're dying. The health department needs to shut this store down.
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April 2024 by Taquan Bynum (Boomernj1991)
Very knowledgeable and helpful staff
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April 2024 by customvan sixtyfive
Ian is super helpful and knowledgeable!
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April 2024 by Jonathan Murdoch-Kitt
Cool pet store. A must visit if you have a pet, almost any kind of pet
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April 2024 by Ashley Hines
Staff knowledgeable, customer service excellent! Never felt rushed, staff willing to help those new to the fish world!
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April 2024 by Ian Churcher
Good service.
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April 2024 by Kristie B S
Drove an hour to replace my PondMAX transformer (that only lasted 2.5 yrs), only to find out they couldn't ring me up as their system was down.
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March 2024 by Rusty Allen
Lakeside good morning
