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June 2024 by Genera Slater
Obviously your cashiers need more training... Smh. Standing around loudly gossiping is obviously not acceptable behavior at work. You're paid to work... 2 cashiers doing their job, half way but the 3rd... Shut up. NO one wants to hear that garbage spewing from your mouth. The poor coworkers seemed annoyed as well. Fire her! She apparently works at a hospital if that helps narrow it down as to who I'm talking about. Otherwise... In general this family dollar sucks, shelves half empty, messy and the customer service sucks.
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June 2024 by Leslie Robertson
Soooooooo rudeeee (Manager Fanti)
So I went into the store today just to pick up something small just a little thing of detergent and was trying to apply the coupon that was available. When I got to the counter the coupon didn’t work. The employee tried multiple times to help me before she asked the manager for assistance when she did ask the manager for assistance she brushed us off multiple times. I finally walked up to her and asked her to assist me after standing there forever I had to go. when she did come over She checked my coupon and told me that this item didn’t work for the coupon I told her even though I scanned the coupon through the app, and there was a tag right under the item that said coupon was good until 5/25/24 and the date is 5/21/24 instead of her, walking with me to the item to assist me, she brushes me off and just tells me it don’t work her attitude was nasty and she is just super rude. I don’t care what neighborhood this Family Dollar is in no one deserves to be treated like trash and In all reality she doesn’t need to be a manager ( Never again !!!!)
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September 2023 by Evelyn Fleming
Nice place to visit yes
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November 2022 by Kadegra Harris
Wow!Neat Organized No Stock in the isles?? Definitely had to bring my husband here to see lol We were Greeted as we entered..the young man(Clerk)was very mannerable and welcoming! smh A little goes a long way!! Definitely made my Sunday shopping a Great experience this morning!!
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July 2022 by oscar duran
Normal family dollar!
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June 2022 by Olivia Trimiew
Anthony and Brandon did an amazing job at customer service.. They are indeed an asset to your store... Thanks guys
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February 2022 by Patricia Green
The store was clean and it smelled good and had products on the shelf
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January 2022 by Sarita Moore
The cashier in the store was nice and the inner clean but the bathroom is disgusting they need someone to come in and handle the business with that asp
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November 2021 by Victoria Hernandez
Went to get some household products. Found everything I needed
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October 2021 by Robin Phillips
Very NICE customer serviceClean storeVery organizedWish I were part of the teamNew here in RichmondIn fact new here in VirginiaEveryone in this store is ALWAYS available to help and customer service is outstanding 109 stars if I could
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September 2021 by Malcolm Webber
It is a dollar store... buy with caution
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August 2021 by Rosemary Lofton
I went into the store this morning and I was amazed and so impressed by the set up the new makeover very open space even walk in you can find things everything just as nice and neat as they want to be I was very pleased to be able to walk into this store and Shop and it's not overcrowded with people but another Improvement would be if they had more staff in that particular branch My overall I am very pleased is convenient I can go ahead and get what I need and come on out when they have other cash registers open
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August 2021 by Lillie Penn
They really changed things around and it is a lot more organized. Now I have to get used to where everything is all over again. ?
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July 2021 by Marie Annette
They are expanding like in Missouri, one stop shop! Love it!
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July 2021 by A B J
Clean store, pleasant staff