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March 2024 by Strong Survivor
Not a great experience! Dark and dirty inside and what I thought was easy online experience turned out weird. I was standing in front of the exact unit I rented online....it was still locked when I arrived and the manager, Meagan, proceeded to inform me that I was at the "wrong unit". Then she looked at my email and told me I was not at the right unit..... until I led her directly back to the unit I originally was at and couldn't get in.... she finally unlocked my unit that I was standing in front of to begin with and then says "if you get an unreasonable rent raise notice in a couple of months, just let her know". I'm just going to request a refund! The lock they charged me for only fits their units! It's not even like a lock I can keep but I was charged for it and a "admin fee of $29.99" essentially 30 dollars! That's excessive! I hope I can get a refund. I refuse to store here....it's really creepy inside and my overall experience was negative!.
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March 2024 by Nicholas Aiken
Alex was extremely helpful and kind
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March 2024 by Ginette Meseron
Best costumer service!
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March 2024 by Sean Tyll
This facility is very clean and the team is very professional.
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March 2024 by jswalton84
Megan has gone above and beyond with my ham radio club the rats. She has answered every question we have and helped us secure our storage needs till 2029. We will continue to use them as long as Megan is our rep.
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March 2024 by Brandon McCotter
Fantastic customer service, Very prompt and timely
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March 2024 by aann wyatt
Great office staff, good online experience too. Clean and well kept. My experience was very positive. I would use them again.
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March 2024 by Angela Tee
Great customer support!!
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March 2024 by Julie Goodside
Excellent and friendly staff. Very clean and secure.
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March 2024 by Pete Musgrove
Meghan called me to follow up and helped me lease a large storage unit from out-of-state. She was much more helpful and accommodating and flexible than the competition. I recommend Extra Spaces and Meghan
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March 2024 by Anna Rehm
I rented a storage unit this past week. Alex was so helpful and kind. Love the facility, great price, very secure, and easily accessible with the elevators and dollys that are provided. Took me 30 minutes to fill my whole unit without any issues!
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March 2024 by Keith W
Meghan was great!
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March 2024 by James Ames
Caring people and very helpful with the whole process.
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March 2024 by Jimmy Tollerson
Great service.
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March 2024 by Portia “P”
Excellent customer service. Quick and easy rental process.
