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November 2023 by Tim Joye
Friendly when I first called asking about the problem I was having. I night dropped it off. Someone was still there working after hours. He came out and spoke to us for a while (nice guy) assured us he could diagnose and fix. They were busy so it took two days for them to call with estimate. Seemed like a fair price. So we had them do the work. Turned out great.
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November 2023 by Sara Reese
They managed to fit me into their schedule when I needed work done. I've been coming here for longer than I can remember and can't imagine taking my car anywhere else.
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October 2023 by Misty Corsette
Five stars doesn’t even come close to what Todd and the rest of the crew at Express Auto deserve as a rating.The short version of a long story:About a month ago, on my way home to NY from the Outer Banks, my Pilot broke down in VA. Fortunately, a friend lives close by and was able to load my car onto his trailer and take it to his shop. He reached out to Todd - and that’s where the magic began Todd towed my car from my friends shop to Express, then towed my Pilot to Honda so the repairs would be covered under my warranty/ recall. Honda fixed part of the issue then Todd towed my pilot back to his shop to make sure it was safe for me to drive back to NY. He went above and beyond anything I would have EVER expected from a mechanic. He explained what was actually going on with my car, he spoke with Honda multiple times, he spoke with my warranty company multiple times and kept me informed every step of the way. Todd did all of this for a customer he has NEVER even met!Like I said - ????? - just isn’t enough.THANK YOU!!!!
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October 2023 by emanuel purdel
Very pleased with this team . TJ and the staff were very helpful answering my questions and helping me to make the best decision in regards to maintaining and repairing my vehicle . It’s very difficult to find mechanics you can trust that are super kind and helpful. I finally found one . Thank you TJ .
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October 2023 by Walter Graham
The repairs were more involved than first anticipated but were handled with great care and professionalism. The truck drives like it did when it was new.Services: Steering & suspension repair
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September 2023 by Gen B
Steve and TJ really helped me out! I was on route to Florida and my car’s engine light came on. They were able to pinpoint the issue and get it fixed quickly. Thank you guys!! Lifesavers!Service: Electrical repair
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August 2023 by Dennis Adams
Did a great job on everything I asked, kept me informed on everything they we’re doing and did a clean job.from the front desk to the mechanics they did a great jobServices: Carburetor cleaning
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July 2023 by Garnett Blackwell
We had an incredible experience with Express Auto Center! They were very efficient in repairing and inspecting our truck. Todd and the other staff are very friendly and easy to talk to. They are the only auto shop we TRUST! They will do you right!Services: Auto brake repair
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July 2023 by Virgilio Munoz
Great customer service,honest on service adviser, and my vehicle was ready as they promised.
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June 2023 by Paulette Hajacos
We have taken our vehicles to express for 30 years or more. The service is excellent and friendly. I thank them for always doing the work in a timely manner. I could go on all day with good comments for Express. Thank you for being a trustworthy businessServices: Electrical repair
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May 2023 by H. E. ROBBINS
Routine maintenance and the AC was not blowing cold.They found the problem easily and fixed it promptly.The new owners, TJ and Christy are very friendly and are focused on customer service just as Junior and Lisa were. Good people to deal with.Services: Air conditioning
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March 2023 by Tom Beckman
We were just traveling thru and camping nearby in our Roadtrek camper based on a Chevy Express 3500. We heard a weird sound from the front hub. Feared the worst. The guys at Express found a misaligned hub cover and fixed it. Express has one of the best shops I've seen in my life. They team young with experienced, have tools and working area organized at the best level I've seen, and with my brief experience with Express's service they seem more than capable with giving honest repairs. I also notice a few antiques being worked on. They appear to have a wide area of expertise, love of cars, the mechanics craft. Express likes to satisfy customers. Novel in this day of age.Service: General repairs & maintenance
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March 2023 by Miguel Guzman
I called to get my state inspection done and they said for me to drop off my car and they can get it done the next day. I drop it off that night. The next day they had my car from open to close and did not do my inspection. I had to pick it up for work for next day so I did not get it done. I understand they are busy however, I just wish they would have just said no we are to busy ,so, I did not waste my time .
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February 2023 by Jose medina
Appreciate the work these guys do I wouldn’t take my car to any one else keep up the good work guysService: Exhaust
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October 2022 by Elizabeth Randall
This place was amazing! Their kindness and willingness to go above and beyond to get my car in last minute for a quick onceover after hitting a major pothole and piece of wood on 95 when coming up North provided such a lift off my shoulders. I went in thinking I hope I don’t get gouged monetarily, and to exceed my hopes and expectations of this fabulous local auto center, I was even given no charge for them to do a workup and diagnostics check of tires, and the undercarriage to ensure no damage was done to my vehicle. This truly made my day! The respect, courteousness, and community mindset truly emanates from they way this place does business. I would definitely recommend people to come here for repairs and maintenance check ups. I will be doing the same! ???Services: Tires
