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March 2024 by T. Demetrius Patterson
Customer service is not good and some of the representatives will not helpfully explain things.
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February 2024 by Stormn Dowden
Marcus was amazing, customer service of this whole location is AMAZING !!!! MANAGERS AND ALL!
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February 2024 by Patience Harrison
No problems. Just a smooth transaction. Helpful customer service staff
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January 2024 by Mary Roane
My experience with Enterprise Rent-A-Car was great! The people there were very kind, informative and worked with me and my insurance company. They had the patience of Job when they were put on hold for my insurance company or when they were passed from one department to another. Yes, 5 gold stars for Enterprise. If needed, I would use them again and I highly recommend them!
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December 2023 by Kristi Wise
I had a decent experience with Enterprise rental. The only thing I would say is for Enterprise to make sure whenever you book online that the price does not fluctuate. This happened to me but it was rectified once I went to the office to get the vehicle, and I got what I quoted online. However, it wouldn’t have been good if I didn’t on a financial standpoint. Anyway my trip went well.
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December 2023 by Jeffrey Sullivan
My car was in the shop for a couple weeks so rented this beauty from enterprise. Now I’m spoiled. Smooth, easy experience. Thank you!
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December 2023 by Dawn Scott
I reserved a mid size SUV and received a small size car! It also had a smell in it and I had to put two air fresheners in there. Also, the windows were dirty and I had to clean them! In the end I will be getting an upgrade at NO EXTRA CHARGE on my next rental!!
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October 2023 by The Freckled Flower Farm
Excellent customer service and vehicle selection! Marcus and the entire team worked with us to get a quality vehicle within our budget and explained everything very clearly. Highly recommend!!
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October 2023 by Regan Elliott
Never again. They gave me a car that was 1000 miles + overdue for an oil change the keyless entry battery remote was dead and then wanted to say I didn't return it with a full tank of gas when I just filled it. So I didn't get back my deposit that I paid and was charged an additional $35. Scam, scam, scam.
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October 2023 by Sabrina
Vehicle was not properly cleaned. I pre booked my car and ended up with an upgraded suv which takes more gas but when I returned the vehicle I accidentally left my weapon in the car. I went back about 10 mins later and the car was vacuumed and put back up front to be rented again. No clean, no wipe down and most importantly if I hadn’t remembered my weapon someone else could have rented the car with it or taken it.
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October 2023 by Toni Dunson
Despite power failure in rental office, the entire staff was very helpful, friendly, apologetic and upbeat. Worked to get us on our way as quickly as possible, even with the unforeseen obstacles and with an upgrade! Great customer service IS the key to keeping me as a continued customer ??. Thank you!
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August 2023 by Nina Hopes
Fast Friendly service! Car nice and clean I have never had a bad experience coming to this enterprise!
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August 2023 by Cecile Rock
I am so happy with my recent experience with Enterprise. I reserved a car for my family reunion. The staff members were friendly and helpful. I made my reservation online. My transaction at the pickup location was smooth and fast. I highly recommend using the Enterprise app. I received reminders and the ability to confirm the return date and time. I even received a discount using AARP. The car was a 2024 Subaru with awesome features. Tom Tom app was not as helpful as Google maps, but we found what we needed. Outside it was 102° but it was comfortable inside. Thank you Enterprise for making my week!
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August 2023 by Naim Shakoor
The customer service was really good. Greeted at the door and little to no wait time for my rental. Shout out to Matthew. He was filling in at this location and did an outstanding job assisting me. His customer service was great. Keep up the good work.
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July 2023 by Toni Burnette
Hello, My experience with enterprise this far has been great. I purchased my car 2 months ago from enterprise sales and someone decided to do a hit and run. Shuttle picked me up from body shop yesterday, the gentleman driving was very friendly and courteous. Arrived at enterprise and was greater right away (a big plus for me). James was amazing, great customer service, friendly, provided detailed information on my rental. ( even though he laughed at me once I got in vehicle ?). Overall the entire staff whom was there on yesterday 7/18 was great. I will definitely be renting from this location going forward. Thank you guys for the GREAT customer service.
