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March 2024 by Carlos Clinton
The Enterprise on S Laburnum is by far my favorite. My family and I have used them for over 10 years now. When other locations have let me down they always pick up the pieces. They are the reason I am such a loyal customer. Elias and Lynell where excellent at delivery great customer service. We will definitely be back.
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February 2024 by Le'Quitta
Highly recommend for a rental. Friendly service, excellent customer service. Fair prices. Welcoming atmosphere, and if you're not far, they'll drop you home. I had a 2022 dodge Durango, clean and beautiful.
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February 2024 by ARCHIE JONES
I go no where else for renter car service
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February 2024 by T. Chanel’
Reserved a car, get here 30 minutes early to be told because I made the reservation this morning, they don’t have any cars. Unprofessional and unorganized
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February 2024 by Matthew Owens-Sturgill
They picked me up from the body shop and let me chose the car I wanted. They were professional and friendly.
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February 2024 by Lisa A
I had a balance from a rental and enterprise called me and left me a message about the balance but didn't give me the courtesy of calling them back within 24 hrs to resolve the balance. They just debited my card I had on file with them which in turned caused me more fees because that card didn't have the full amount on it.
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November 2023 by Jason Davoli
This particular Enterprise Rent-A-Car location was extremely helpful. When every other car rental company was out of cars or fully booked, this location came through. The entire staff was was professional and knowledgeable, especially Natalie, which is who I dealt with directly. Thanks again Natalie!
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October 2023 by Max Sterrett hiddenoaksporthorse
Would give it a zero if I could. Rented a car online. Had to take a cab to get there only to find out they did not have a car. If your computer system can not keep track of availability then you should not allow people to make online reservations. Staff could care less.
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October 2023 by Andrea Edmunds
They were GREAT!! Natalie checked me in and was here when I returned the truck I had rented. The process was super smooth and Natalie was super sweet!!! Highly recommend!!!
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October 2023 by Ibi Mboto
I just want to recognize an outstanding employee at The Laburnum branch.. Mr. SAMUEL..HE helped me navigate through a complex situation regarding an additional drop fee. His patience and customer service and problem solving thinking arr what I would like to praise and recognize.Thank you Samuel
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October 2023 by Elisa C
Enterprise was very helpful . They made it convenient for me to drop off and pick up my car while it was being repaired. Enterprise on Laburnum Ave is the place to go for rentals!!!
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October 2023 by Brittany Lewison
Did not work with me at all when my flight was delayed which left me scrambling to find a new rental car.
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August 2023 by Coach Coach
Last two times here has been horrible. Back in July rented a vehicle headed to Atl hit a storm and wiper broke off had cigarettes in truck and floor. Another time had a 11am reservation and they call at 10:30am saying oh we have no cars for you to rent. Didn’t try to find a car at another location or anything. Terribly disappointed with these situations. Everytime I go there it’s new people working cars not clean. CUSTOMER SERVICE IS THE WORSE
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August 2023 by M K
You shouldn’t be able to confirm a reservation for a vehicle they’re sold out of.
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August 2023 by Richard Ferrell
Quick fast easy and Customer service is awesome very friendly very respectful
