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June 2024 by Andrew Curry
I don't know about the rest of the store but the lacrosse section doesn't get updated a lot
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June 2024 by J Reed Eckman
One register open with a long line, while employees stand out in the middle of the store chatting about workplace drama. Love to see that kind of model in customer service.
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May 2024 by Tonna Stevens
I want to shout out an amazing employee experience my husband and I had today at this location. We both went in for a new pair of workout shoes and we we're greeted very politely by Cam in the shoe department. He was very knowledgeable about what type of shoes we needed. Not only was he eager to help us but there were many other customers in the shoe department at this time as well. He managed to greet everyone and answer all questions and run back and forth for different shoe sizes all the while maintaining a smile on his face and great attitude. Thanks Cam. We appreciate you.
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May 2024 by Seth Austin
Got a bike from Tim the bike guy. Very friendly and helped get bike set up perfectly.
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May 2024 by Ellie Harris
Store cleanliness was great and selection was good as well. Giving only 2 stars because of the employees. One of them was on their phone, the other ones were in the corner chatting as I needed to try on a pair of shoes, and as I was checking out the women at the register was communicating through her microphone to other employees and laughing and was unfriendly.
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April 2024 by Rita Pearson
Great store with so much to choose from! Friendly staff and lots of people around to help you.
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April 2024 by Alex Doherty
Stephen and Joel were incredibly accommodating and knowledgeable in getting me the best tennis and turf shoes possible! They asked what I was looking for and made several recommendations that worked great. I left with two pairs of shoes that I'm very happy with. Some of the best customer service I've ever experienced in retail shopping.
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April 2024 by Adam Howell
Excellent customer service I made a call to find a item and they found it for me and held it up front. Was the last one.
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March 2024 by David Fullerton
This is one place I will not go again. Finding help on the floor is not going to happen unless you catch one going into a door they have in each area. But if you really need help just go to the restroom. At least 4 or 5 employees hanging out in there. I'm sure one will come on out and answer any questions. Yeah right. The answer I got to my question was. I don't know. To top it off there was no one over the age of 18 as an employee that could be seen. This is why Amazon is putting places like this out of business.
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January 2024 by Brian Slosjarik
Store is always clean when we go staff was helpful as always.
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November 2023 by LaTrice Taylor
Wanted to rate a negative! Cashier Otis lacks customer service! Other cashiers was not helpful nor courteous! Please show some respect and professionalism when helping customers! The selection of clothes is decent, the store workers just bring the energy and vibe of the store! Maybe Willow Lawn or Brook Rd locations are better! Don’t make these stores take your money!!! Shop where you business is appreciated, whether they faking it or not!
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November 2023 by Richard Moore
A little frustrating that they put sensors and locks on merchandise and then they lock up the removers so when you buy something you have to wait for someone else to remove the lock .
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October 2023 by Sundari “Sun11ny” v
Very helpful staff
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September 2023 by Rosilyn Callahan
Highly unsatisfied in there customer service department, the teenager we’re rude as well as the manager.
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September 2023 by Isabella Brunetti
Rude customer service, walked in and the child working the register told us we should “turn around and walk out” because he was going to close the door. Proceeded to ask if he was closing the store and got no response. Website and doors say closed at 9 but we’re told to leave…. People work too hard for their money to get treated like that. Someone should probably tell him that if he wants to be successful in life then he should find a new way to speak to people.
