Crown Acura Richmond is a highly regarded business that provides an exceptional customer experience. Customers praise the professional, knowledgeable, and courteous staff, who go the extra mile to ensure their satisfaction. The sales team, including Kenny Wingle and Josh, are described as excellent, patient, and dedicated to finding the perfect vehicle for their clients. The service department, led by Willy, is also commended for their communication and expertise in handling various vehicle needs, such as windshield replacements. Overall, Crown Acura Richmond offers a best-in-class experience, making it a top choice for automotive services.
Kevin is always very friendly and professional!! He makes getting my car serviced super smooth and always keeps me in the loop with unexpected issues related to my car. I gladly drive the distance knowing my car will be taken care of!!
November 2025
Best experience I’ve had in 30 years . Bought a new 2026 rdx. Kenny and Josh were excellent to deal with. They were patient and went the extra mile to please us and get us the vehicle we wanted. Stayed late on a week day to make the deal happen.
November 2025
I am always pleased with Crown Acura Service. They are professional, knowledgeable and courteous, and Willy communicated very well with updates on the service.
