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September 2024 by Brooke Ullman
Shout out to Henry who took my call and the awesome lady who let me hug her after dropping off years of boxed, original Cricket phones my father had stored. I had to clean out his estate and didn’t know where to begin. THANK YOU, Cricket!
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August 2024 by Jae
Friendly customer service. Could use more accessories for phones in stock. Great experience all around.
I enjoy working here.
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February 2024 by Victoria
Service was not what I expected. Enough said !
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November 2023 by fardeen Fedayee
Customer service terrible This location scam
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November 2023 by Sarah Manners
Terrible experience. Worst employee is emily midgette she is rude, disrespectful and inattentive. She only cares about her self
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November 2023 by Reyna Jimenez
Bad service
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November 2023 by fardeen fardeen
Customer service terrible This location scam
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July 2023 by Andrew Newell
After a change in management this place has great customer service and appropriately supports the local community
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April 2023 by jacqueline harris
I was in Merchants Walk Cricket and I had the pleasure of working with James the sales representative and I have to say this man was very knowledgeable,professional and just a pleasure to work with.Thank you James ?
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April 2023 by S M
Terrible experience. Worst employee is emily midgette she is rude, disrespectful and inattentive. She only cares about her self
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October 2022 by L cosby
Got a replacement phone quickly. Sales associate knowledgable if not aloof. Accessories cheaper elsewhere but well stocked.
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June 2022 by brownie00032
My service at this cricket was 5 stars. The gentleman DJ had the best customer service because he helped me and my wife very well. I would visit this store again, but I WILL BE LOOKING FOR DJ!
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May 2022 by SMG CousinxLito
My service Is great no problem what so ever. What I have a problem with Is how the management of their employees are terrible and careless. A worker there I used to stay with Is on a power trip and keeps cutting my phone off, even after me NEVER missing a payment for issues unrelated to the bill itself. The manager told me It's nothing she can do but was all for helping me before he probably manipulated her and her answer was "personal issue" how do you allow your employees to do this to people? How Is that okay? Why should I have to pay extra money for a line If YOUR employee is causing issues. I have two weeks left on this service and will NEVER go to this franchise again because It's obvious they don't know how to keep their employees in checc.
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May 2022 by Zed Late
Darius Johnson Is a pathetic human being he is a thief, liar, and manipulator!
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February 2022 by Cara Heathe
I had the best representative Kenny. He helped me find the best plan and prices. I will definitely be back again. Thank you again.
