8:30AM - 5PM
6002 S Laburnum Ave, Richmond“Great staff and service, I would recommend it to anyone!! Good knowledgeable staff, friendly and helpful with their recommendations. Love to go in person, always ready to assist with your needs.”
“I've been a member of Connects since 1970.You couldn't ask for a nicer group of people to work with.They were particularly gracious when my mom's health was declining.They look after their members.”
3 - 5PM 9AM - 2PM
9960 Midlothian Tpke, Richmond“The Ladies at the Mechanicsville branch are so helpful and very nice every time I see them. I was having issues logging in to the online banking because my phone number on file is currently off and the ladies was able to reset everything for me Thanks”
“I have had this account for several years and have had excellent experiences and service. I was referred to the bank by an Administrator and former Asst. Superintendent of Schools who shared how Heritage helped them when they first started as an educator, & opened up financial opportunities to them. I have had the same business experience & would recommend to any educator or their family member. They are loan friendly - not fee heavy - which I like, and always open to my needs.”
“Had a great experience here dealing w/ an issue I had with a Navy Federal customer's check he used to pay me for a private party auto sale. Lady that assisted me, I didn't get a name, middle-aged blonde hair, demonstrated excellent service, resolve, and professionalism. She handled the issue by converting the loan check to a cashiers check and I was on my way. Stellar service and I'm not even a member.”
“This branch has the best customer service and are very polite and make you feel comfortable with banking with them. So glad they handle my banking. They definitely make sure the “People Come First”!!!”