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August 2023 by Jasmine Strowder
My gel toe polish popped off as if it was a press on toe nail by the time I got home from getting my pedicure. I went back and she immediately repaired it. The following week the same thing happened to two of my fingernails. I got an acrylic overlay with gel polish. She told me it was not their fault, the acrylic and the gel polish popped off like press-ons because I wash my hands a lot and I would have to pay for another set. In the history of me getting my nails done ANYWHERE ELSE, this has NEVER happened from me just washing my hands.
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July 2023 by Lindsey Borgsmiller
World's most blah, mediocre pedicure that cost more than I've ever spent on a pedicure in RVA. (Basic is only $29, but to get callus treatment [which she barely did anything for] it went up to $49). She was distracted and looking out the door the whole time, no massage, barely touched my cuticles or calluses, but went to town with the file and roughed up all my skin around my toenails.... 0/10- do not recommendService: Pedicure
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July 2023 by Kira Keeks
Don’t let the inside decor fool u this place is so trash! Services are over priced for no reason! Nobody here can shape a toe nail or even a finger nail for that matter! This is a natural mani pedi place, just polish no acrylic kinda place! That’s it That’s all!Services: Foot massages
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June 2023 by Rachel Rodriguez
Really disappointed with the service I got today, I’ve been here three times and loved the first two but these nails are very some of the chunkiest nails someone had done. During my service 5 of my nails bubbled and they had to redo them and left scruff marks. This was really bad experience.Service: Manicure
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June 2023 by Cynthia Cooper
Was looking for a nail spa and this is the only one I could find open on Memorial Day. Went in for powder dip but was offed ombré nails before he started. It was a price up of course, and pink and white is not a color I would have picked. Just finding out now after looking on their website that it can be done in another color but that was not offered. I think the gentleman wanted to do something he know he could get done quicker and make a little more money. Nails look ok, not worth $70. He seems good at his craft. but I will have to give 2 stars due to cleanliness. As soon as he finished the lady nails before me he went out to smoke, can back in and got back to work without washing his hands.I will not be back to that location.
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May 2023 by Letetia Thompson
Horrible! If I could give a zero. I would. I dropped my elderly cousin off as a Mothers Day gift. I CLEARLY told the manager, she only wanted a manicure/pedicure...BASIC. 20 minutes after I left, my cousin called me, UPSET and begging to come pick her up. She was bullied into getting gel polish on her nails, after repeatedly telling Cindy she did not want gel. After seeing her nails with the gel. That still wasn't polished to her satisfaction, Cindy then started pressuring her to get gel on her feet. Cindy was rude, demeaning and bossy. My cousin left without the pedicure. I called to speak with the manager, Jessica...who basically told me...too bad. I requested for an owner to call me and I'm still waiting! Never again! We ended up going to another shop and she had an awesome experience. 45$ waisted!
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May 2023 by Giana McKay
I will never return or recommend this nail salon. When I first arrived this evening, I was rushed to pick a color. I legit had to tell him to stop rushing me. Then he didn’t even do a full manicure. I asked him before adding dip isn’t he suppose to actually do my nails and remove cuticles, he said no after. And I should of known better Smdh. Also picking out my colors for my toes and nails it’s suppose to match and it’s clear as day in the picture they do not. My nails are so sloppy I have never been this disappointed with a salon. I wish I had the name of the guy. He’s horrible.Services: Manicure
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April 2023 by Ashley Hayes
This is my favorite nail place in Richmond. Nothing boogie or fancy l, I just like the vibe. And it was recommended by several other people.
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January 2023 by courtney sanders
I came in to get my nails done on Tuesday and by Wednesday my nails had chipped. I requested to get them fixed Friday am at 9 am and she told me she couldn’t do it. This was the only time I could come in due to traveling for work Wednesday through Thursday. I found it rude she said no considering I’ve been coming here for a while and it’s only two nails that chipped. The receptionist doesn’t care about clients that continue to come back. I also think their light lamps need to be replaced because due to my nails chipping so fast. Worst customer service ever. I had to pay another nail place to fix my nails.
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December 2022 by Vernecia H.
I have been going to this salon for awhile, but I have never had any real Issue. I took my 6 year old daughter (her first time in a nail salon) yesterday to get her nails painted and get myself a fill in and repair. The manwho services me seemed a bit agitated, (his tag said his name was Duy V Pham)but I didn't pay it any mind. I had ombré nails on and decided to get a gel Color instead, he seemed annoyed at this. He actually did my nails the last time and I had one nail with glitter on each hand. The glitter I choose this time was too light for that nail because the old glitter was able to be seen through and it looked weird. So I asked him, if we could do a darker color and he got mad, stood up and said to pick another color and walked off. The receptionist came and told me to go with her to get another color. When we came back to the table he told me she would finish me and walked off all upset. I was completely confused. Even my 6 year old was like, "mommy is he mad?". No explanation, no nothing, the lady who finished painting my nails, said he was having personal issues, but when another customer came in he serviced her. I told her I didn't appreciate it and they have been getting my money and I did understand why. I only asked to get a darker color(i wasn't rude or being nasty in any case). But I did make it known that it was unacceptable. This was my daughters first experience in a nail salon and it was terrible. I will NOT be patronizing this business again!
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December 2022 by Gloshanda FLEMING
12/9/22 The worse full set I ever had. They don’t care about nothing but money.12/10/22Update; next day nail broke.12/11/22 another mail broke… pic added
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October 2022 by Dionna White
I ❤️ the atmosphere. So calming. I am happy each time I leave because my nails always look good!
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October 2022 by I'esha G.
With the only exception that they leave you waiting for a long time, they do pretty great work. Nails, pedi
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October 2022 by Quan
Prices are not listed and the receptionist has a HORR8BLE attitude. Nail tech was however GREAT and a pleasure. Sadly, will never be able to use her again bc of the bad busn practices.
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September 2022 by Senia M.
I went in with my best friend and it was the worst service ever. The lady that did my feet was on her phone, the whole entire time, so unprofessional. If I can give it a negative star, I would first and last time at that place never again. Also, the prices are not reasonable it's not worth it.
