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December 2021 by William H.
Our local CostCo on Mall Dr is the best around. Large store with ample parking. Associates are friendly and helpful. Cashiers are quick and I very often see the various employees working together to help each other or to help the customers. The warehouse/store is always clean as is the parking lot. I've shopped here for years and have never had a bad experience or left with anything unsatisfactory from my visit. The gas station is also bright and clean (and everything always works!). I've had to call on the attendant on a few occasions for help and found then super nice and ready to help. Zero complaints for the Chesterfield CostCo.
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November 2021 by Frances Drake
##BEWARE Costco's new protocols and cost-saving efforts .Like most reviewers I am pleased with my Costco warehouse store and, in my case, have been generally pleased with it since it was called "Price Club" in the late 1980s/early 1990s. My family never found issue with their service or personnel and sang the praises of "Price Club"/Costco to all our friends.That said, we recently purchased a pizza and, AS WE ALWAYS HAVE DONE IN THE PAST, asked for extra sauce on it . Without the extra sauce, we find the crust is just far too dry (card-boardy) for our tastes. After years of providing this service with no issue, the server (who asked her supervisor in the exchange) said NO. No option for paying extra for the sauce was offered, only a blunt NO, we can't do that. The pizza we bought was, as expected, dry and oily. A little sauce would have fixed but we weren't allowed the option. Sure, I can easily add sauce when I get home (if I have it in stock) -------but once the pizza is prepared and the cheese and pepperoni cooked, adding sauce just creates a messy pizza.Notably, and upsetting to us, they quit making their Pepperoni, onion, green pepper, and mushroom pizza. The dry pepperoni and cheese version is the only offering.##BEWARE Costco's new protocols and cost-saving efforts . For my family I guess Pizza Hut has regained our business.
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November 2021 by Annette Ahrend
Great place to shop. They have almost anything you could want. Clean store and friendly cashier's. They go above and beyond to help their customers.
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November 2021 by Jo Masson
The snack bar folks were working like CRAZY this evening about 5:30pm. They were pleasant, helpful, and flooded with orders. It appeared that a member of management jumped right into working the pizza making process!! These folks deserve more than just a simple THANK YOU but it is all I can offer them tonight.?
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November 2021 by Lace Kolmorgan
Costco's a great place for bulk shopping. Also, they probably have the best prices on hearing aids. All of their personnel are very well-trained, polite and helpful. I love my Costco.
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November 2021 by Scott
Great prices, quality products, store well laid out. Definitely worth the membership. Only drawback is it does get crowded but they keep the lines moving quickly.
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November 2021 by Danielle Nogle
I have never had an issue coming to Costco until today. I came to get air put in my tires. both of the stations were full (with empty parked cars) so I asked at the carport where I have had it done before. I am currently 8 1/2 months pregnant and they refused to help. I have never been so disappointed in their service.
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November 2021 by Books Dominion
I really like this Costco! Thank God for the self check-out counters for people who have only a few items…it’s definitely a time saver! ?
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November 2021 by Lauri W.
I can't believe I haven't reviewed Costco! I am a newfound Costco fan girl. I am even in a Costco group on Facebook. Yep, this is 30. So, now that I am indoctrinated into the Costco groups, I have discovered so many gems. Literally, a membership is only $60 a year and it is SO worth it. I have changed my eating habits recently and let me tell you, Costco has some great options for folks who are gluten free or low carb. So many amazing meats, high quality brands, toiletries, medicines, clothing items, toys, oven ready meals, etc. This is one of the places where I know that I can trust the brands that they sell because everything is high quality. The gas is also a power buy. That's why there's always a line! All of the employees are so nice and very helpful. I've heard that Costco treats their employees well and you can tell by interactions with them. The best part is that Costco is on Instacart. Whenever I need something and am too busy to leave the house, I can still have my costco goodies delivered to me at the push of a button. Love that for me. Basically, you need to get a membership to costco. Don't walk; run!
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November 2021 by Danessa Messina
Great store! Always busy but the employees do an excellent job.
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October 2021 by Raymond Strunk
I love shopping for grocery staples at Costco. I don't have to compare items. Everything is great quality. Never disappointed with Kirkland Signature brand.
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September 2021 by Tanya Howard
I don't need to go into Costco that much anymore so I don't need to buy that much bulk. I hadn't gone into Costco in 3 years, I just keep my membership up just in case and I went in for the first time in a long time and nothing has changed except the prices are a little bit higher. They need to sell better water. Deer Park is one of the worst Waters that you can buy.
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August 2021 by Sean McMillian
Very clean and friendly storw
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July 2021 by Natalie D.
Since I was in the area, I stopped at this Costco. There is a large selection of Paleo/keto/vegan/gluten-free items here, more than I have seen at any other Costco. I'm looking forward to trying a few new things I picked up here. The layout of the store is a bit different than what I am used to, but it still has a nice walk up food bar. Contactless ordering and payment is available at kiosks. Gas is very reasonable for the times at $2.81 a gallon on July 9, 2021. Restrooms and store are very clean and orderly.
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June 2021 by Joseph Mosby
Two years ago I posted a five star review for this Costco I feel a revision is needed after my experience tonight being followed in the restroom as if I was a thief I been a member at Costco since the mid 1980s a loyal member with the Costco citi card I may still shop here but next time I will address this issue no one should be made to feel this way