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May 2024 by Jangentry Bradley
Outstanding vision department for glasses! Prices are incredible. Ask for Heather. She is great!!!
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February 2024 by Katie Rossi
We had amazing service here two different occasions. First James went out of his way to fix a pair of glasses when we thought all hope was lost. Shortly after that, my boyfriend and I bought 2 pairs of glasses each for the same price as what I paid for 1 pair of glasses with insurance at a private eye doctor. Ken assisted with the purchase and made sure we knew what we were buying. Both of them were absolutely amazing. Thank you so much for the save and the new glasses.
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January 2024 by Melanie C.
This Costco is easier to traverse, manages both gas lines and checkout lines better than West Broad. Although I find employees to be friendlier overall at the West Broad location. However, Hunter did do a great job at customer service and was very helpful at resolving our inquiries. The two local locations do carry different things so be mindful of what you look for and be aware that just because one location has it doesn't mean the other will.
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November 2023 by EYGVA2004
Love this place!! JAMES (mgr) LUCY & all the staff were amazing! Took care of an issue with my glasses & saved me from having to buy new frames!! (These frames they fixed were purchased at costco btw)Costco please give them a RAISE! They deserve Ten stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Brylee M.
the parmacy here is absolutely disghusting. for these pharmacist to think they are doctors and can tell a person that they cant get their meds filled or pay out of pocket and holding their medication should be illegal. i hope nobody uses yall and yall no longer have a pharmacy in a few years!
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August 2023 by Sarah W.
Always love a trip to Costco! We have been able to get diapers and formula in bulk which has been a lifesaver. We are always happy with the prices and they have sales very often on lots of the items we frequently need to stock up on.
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July 2023 by Tracey Spieth
I went to pick up one pair of my order. Ken took the time to check a new shipment for my second pair and saved me a trip back!
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July 2023 by katie walter
We had amazing service here two different occasions. First James went out of his way to fix a pair of glasses when we thought all hope was lost. Shortly after that, my boyfriend and I bought 2 pairs of glasses each for the same price as what I paid for 1 pair of glasses with insurance at a private eye doctor. Ken assisted with the purchase and made sure we knew what we were buying. Both of them were absolutely amazing. Thank you so much for the save and the new glasses.
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April 2023 by D P
Absolutely love the low cost of glasses and the satff here! Great customer service.
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April 2023 by Bill N.
Costco has become an arrogant membership merchant. They think their doing you a favor buying there.
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March 2023 by Kimia A.
Worse and most disappointing Costco experience EVER. Micheal and Roxy were super unprofessional and hostile. I've been a member for +7 years, and I do grocery shopping for my mom sometimes. I've never had an issue. If they don't want to let me in with her card (so I can shop for her), they check it in the BEGINNING at the entrance and tell you (as they're supposed to regarding their policy). The person checking the cards at the entrance initially let me in, and I started shopping. When I was going to the SELF-checkout, the lady that was there grabbed my phone from my hand without my permission to check my card, which they never do, especially at SELF-checkout since you're supposed to simply scan it yourself. She started making a scene and told me I needed to leave and couldn't use the online card to buy the items, which, mind you, I have been for as long as I have had the membership. After letting me inside with the same card they were now rejecting, I asked to speak to the manager, and she said it was fine. She knew if there were an issue with that, they would have had to address it at the entrance and before I was done shopping. The other employees didn't like the outcome of my conversation with the manager and kept coming to me after the manager had already approved to bother me and repeat what the manager had already told me since the manager didn't go with what they wanted. As someone who's working, they could have and SHOULD have dealt with this situation nicely and professionally compared to how they made a whole scene and approached me very hostilely while grabbing my personal items without my permission. The same lady that grabbed my cell phone from me was not acting that way and would ask for permission even to help them, so her grabbing my phone and involving herself was not okay, and she did so because she was discriminating against me for no reason. I don't understand why she felt the need to get involved when I didn't ask her for help and act like that in public and on the job. There was literally another gentleman that was complaining about how she was targeting him and bothering him as well. Like chill out Roxy!! Micheal too
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February 2023 by Rose T.
I finally caved and got a Costco membership, best decision I've made in a long time. They have a huge selection to choose from and they have the best prices for pull-ups and diapers. I will probably be visiting this location once a week going forward. The checkout process is very quick and easy as well.
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February 2023 by Jim W.
Overall every Costco has been great but in particular I need to single out the hearing department at this Costco especially the hearing tech James - outstanding service - knowledgeable- patient ! We left there with great working hearing aides and fully understood how they worked. Don't go anywhere else for hearing aides. Price is great, devices are excellent quality and service is superb.
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January 2023 by Cory H
Most affordable glasses in the area.
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January 2022 by Jacob
I ordered the Acuvue Oasys Transition contact lenses from here but they were defective as none of them lasted more than 3 wears before becoming scuffed and unusable. I've been wearing this same brand for years and have never had this problem and the issue was only on 2 of the boxes i receieved. I called for a refund but was denied saying there was nothing they could do. I feel incredibly cheated as these lenses are on the expensive side.
