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“Super attentive and knowledgeable. Their honesty was refreshing and they even lost business because they informed me the computer was still under AppleCare. They will be the first place I go for any issues in the future and they will the first place I refer people to!”
“I’ve been here multiple times and have never had any problems getting my technological issues resolved. Sam & Leonard were extremely quick and helpful. Thank you, Experimax!”
“I came to 2000 Net Computers after a power surge fried my power supply. I brought my computer in and he took a look before letting me know to buy a replacement part with the same model number (he pointed it out) which should resolve the issue (he did not charge me for this). Unfortunately, a few days later with a new power supply and my computer still did not turn on. I brought it back in and spoke with him before leaving my computer in his capable hands. A few business days later, I was able to pick up a working computer with all my files and settings intact. I heartily recommend this shop for any computer issues.”
“Thank you so much Experimax. I am a student in my senior year of college for my B.S. in Healthcare Administration Management. I got stuck in Richmond after leaving Atlanta in 2020 to help my mom because she was sick. Every restaurant shut down so, I ended up staying because I had no job to go back to as server during Covid-19. I decided to start school and needed a laptop. I found this establishment in my freshman year and received the best customer service and advice to get up and running w classes on my laptop. I have been to several computer stores but Leonard and his team have been the BEST out of all three. Clean store, problems are solved swiftly, very organized, staff on the same page regardless of who I speak with, etc. As a consumer, I HIGHLY recommend trusting this establishment for any service needs.”
“I have done business with Computer World since 2011. Jerome and Justin are friendly and knowledgeable, willing to answer questions. On 5/21 I purchased one of their refurbished computers. I asked Justin to upgrade the hard drive to 1TB. Justin only charged for parts. Justin also performed recovery on my old computer which had crashed and recovered all info from the hard drive. He transferred my data to the refurbished computer for no charge. Hard to beat service like that. Impressive.”
“I came across RTG from their YouTube content when I was searching for a new VOIP provider at work. The content was fresh and informative, also, Prince and crew are true subject matter experts. They are accessible, knowledgeable, and presented several options, then got us a great discount from the eventual provider.Even a year after they connected us with a provider, any emails have a response quickly with good information and something I can act on, what a great company to do business with!”
“I always leave here happy. I've purchased computers, gaming systems and have had help from their awesome staff multiple times over the years. Zach goes above and beyond anytime I have questions. Thanks Ram Family!”
“I made an appointment for battery replacement. I was asked if I needed help from a worker almost immediately upon walking in. Got checked in and it didn’t take long for my person to do the rest of the process after sitting at the Genius Bar. First complaint is that I was originally quoted 1 hour wait but that changed to 3 (which was clarified before service started so that’s whatever, I still agreed). They were very busy for a Sunday so I understood. Service was finished at the exact quoted time and getting it back was quick and easy. One other complaint was that they discarded my screen protector without informing me that it needed to be removed beforehand, so now I have to buy another. Other than that the workers were nice and my phone was taken care of.”
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“I had a wonderful experience here. I made an appointment and was taken as soon as I walked in! I was able to get my phone fixed in less than 2 hours. Wonderful customer service and awesome associates. Marnie was an absolute wonder and huge help. I will absolutely go back to her with any future issues.”