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January 2024 by Rachel Belcher
This was by far the best shop I have ever used! Everyone there was super helpful and accommodating! They made a super stressful situation easy. IHighly recommend!
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November 2023 by Amy P.
The office staff are warm and kind. The communication is dependable and accurate. They did a fantastic job on my vehicle and I would 10/10 go back to them. Blown away.
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November 2023 by Jeff Simpson
They did a great job on my vehicle. It looks like the accident never happened.
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November 2023 by Suzanne Etherington
Daniel, Sarah and the team are positively excellent! I have been to them twice now, and each time they provide absolutely five star service and communication. I never feel uninformed or out of the loop. They do an excellent job of keeping me updated a minimum of twice a week. I highly recommend them.Services: Painting
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October 2023 by Nancy C.
My sister's car was scraped to the plastic in the rear by an inattentive driver at a gas station. We called CARSTAR to take a look. They touched up the area with paint they had on hand and wouldn't let us pay for the repair. It took less than an hour. Wonderful customer service and simply nice people.
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September 2023 by Fred H.
Set up appointment with CARSTAR at Gayton Center Drive for minor bumper repair. Dan Campbell was super helpful and got it fixed in 15 minutes while I waited and did not charge me! I will go back and recommend them highly.Fred H
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June 2023 by Chris Potter
I was fortunate to have Carstar help me with my vehicle twice in one year. They were beyond organized, friendly and made the process so easy. They give you customer service you cannot find anymore. I appreciate all the staff that made this experience so awesome. They went above and beyond. Thank You !!
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June 2023 by Tagore N
Alan Conner is one of the best, I had my car work done sometime in 2022 and had gone back for another scratch on my MDX which was quickly fixed for free of charge.I highly recommend CARSTAR for any body work!!
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June 2023 by Arlen P.
From the time I dropped the car off through pick up, the process was a pleasure. You don't usually expect an easy experience when your car needs repairs but this was an easy and straightforward experience. My van was back into in a parking lot and the whole passenger side needed to be repaired. The damage was covered by State Farm. Carstar Alan Conner Collison Center communicated efficiently with State Farm and promptly repaired the vehicle. The work was completed two weeks before the originally estimated time. Daniel and Sarah were both great to work with. Daniel even went out of the way to look up my factory code to unlock my radio since the battery had been unhooked. I highly recommend Carstar Alan Conner Collision to all my family and friends.
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May 2023 by Ian E
Such a hassle trying to get State Farm (the other driver's insurance) to do what was needed to repair my vehicle, it took months. But once I got the confirmation and started dealing with CARSTAR, it was a breeze! They handled everything quickly and professionally. Explained mundane things in a helpful way to someone who doesn't know cars.I highly recommend not getting into vehicle collisions in the first place, but if you do, CARSTAR Alan Conner Collision Center on Gayton will take care of it for you.Thanks!Services: Painting
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April 2023 by Guy Winterbotham
I had a wonderful experience. Lots of communication on when the work would start meant the car was in the shop for only a short time. Weekly updates kept me informed of progress. When a part that was not part of the quote failed after repair, the team immediately jumped on the problem and got it solved.Services: Painting
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April 2023 by Mike McNamara
Fantastic! No issues whatsoever. They updated twice/week on status. And 1 thing that they did that showed they really cared: I had a silhouette decal on the damaged area. I thought I’d have to go on line, look for another, & pay for it out of pocket. NBD really but they did this for me as part of their service. Words cannot express how happy this made me. Thank you!Services: Painting
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April 2023 by Thomas Kolenich
Superb craftsmanship. Good pricing. Enjoy working with Daniel, the senior estimator. He has been there for over 10 years. Good to have a familiar face.Service: Body & Trim
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April 2023 by Kate
Excellent work and communication! They kept me informed each step of the way, and my car came out looking better than before the accident. Highly recommend!Services: Painting
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March 2023 by TD G
The team at AlanConner repaired my BMW X5 after I was involved in a rear end collision. Daniel, the team leader, did an excellent job of explaining the repair process, providing estimates, and keeping me informed twice a week throughout the repair process. The repairs were professionally completed and my car was returned in new condition. I am very pleased with AlanConner CARSTARService: Body & Trim
