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December 2023 by Xhill
Do your research before speaking to them. They will up-charge like crazy because you might not know better. I’m sure you will find a much better place to do business with.
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November 2023 by Nikyra Evans
SCAM! Do not trust this business. And if you’re coming here for a repair, watch how you treat them… they will mess up your products even more. I bought a Mac with a firmware lock on it and they tried to tell me that I made the password and couldn’t remember it after having it for 3 weeks. Gave it to them to look at it, and they returned it with more blemishes and a nasty charger that is not the original one I gave to them. So, they literally stole it. Insane experience.
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November 2023 by H Bee Boisseau
Very close to giving them one star (I’ll give them two because as the associate put it… “they DID solve the problem, right”).I walked into their store with a very specific need but they insisted on up selling me & offering services I didn’t asked for or need.Then they took three days to do what I could have done in 10 minutes (if they had simply given me what I asked for when I walked in).I ended up being charged for codes I should’ve been given for free since I bought the laptop from them in the first place & some “updates” that I didn’t ask for. And when I spoke up about it? “We DID solve the problem, right”
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November 2023 by Ash Z
I took my laptop in to be repaired for an issue of freezing. Not only did he not solve the issue twice but when I demanded a refund he completely made my laptop more unusable rendering this as the screen so windows won't even boot up now. DO NOT GO HERE UNLESS YOU WANT TO BE SCAMMED.
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November 2023 by JP Hensly
this is one of the best places I've ever been The guy was super helpful sold me something very reasonable price recommending to all my friends
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October 2023 by Dan Kevin
Headphones that are new don't work. Brought a pair back and they won't give refunds but he swapped it out for another pair. Same thing happened. I can understand no refunds if it was a used item but selling bunk items that are new is shady.
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September 2023 by Cat Le
I would definitely recommend! I came here to get my iPhone 12 Pro Max OLED screen replaced and Wally got it done in under an hour with a screen protector free of charge.I ended up losing some functions like True Tone with my phone screen due to it not being an Apple screen (not his fault) and he returned my old screen and offered me a refund immediately while suggesting other options.Super kind and honest workers at Broadway, and some of the fairest prices in RVA.
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September 2023 by Essence Shakur
Walley was amazing with his customer service! he told me it would take 30 minutes to fix my phone and he did it in 15! the price was reasonable for my iphone 11and im leaving this review with my newly fixed screen ☺️
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August 2023 by Kaylin Young
Walle is a great guy! Fixed my phone at a discounted rate and gave me a free screen protector !
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August 2023 by Danielle Kelsor
I've had my computer serviced twice at Broadway Wireless as well as repairs to my iPhone. Today my friend Gary's android cell phone froze up with a blank screen and would not change. Wally was kind enough to reboot it at no charge. The service, workmanship and pricing here are all excellent. I cannot recommend them highly enough.
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July 2023 by Courtney Paris
My phone was dead . Wouldn’t come on all day until I walked into his shop! If you have any issues with your phone, take it to this place.. I promise he have the magic touch✨?
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June 2023 by Nyla Garcia
I love this store they truly care about there customers and the service they provide. They have so many laptops and iPhones and are tbs most affordable in town and have been around for years
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May 2023 by Cynthia Boateng
I have an older iPhone and Mark helped replace my screen and fix my charging port at a more affordable price than another place I called. He was very kind and efficient. I will be returning if anything else happens!
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May 2023 by Lito Raymondo
Mark , provided me with excellent service. Helped me figure out what was wrong with my phone. Quickly replaced the screen and had it back on in no time. Highly recommended
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May 2023 by Multi TurQ
Excellent customer service starting with Zac who helped me with diagnosis and recovery with my beloved phone. Even though it could not be saved Marc and Echo(his cuddly assistant ?) were able to repair my phone enough to get my data and help me find a deal on a newer phone.Hilarious and helpful group of guys when it comes to phones and tech.