Broad Street Mini Storage is a locally owned business offering ground-level units with drive-up access. Reviews highlight its exceptional and helpful staff, who provide excellent customer service. The facility is described as clean, well-maintained, very safe, and featuring cameras and an automatic gate. While the location is convenient for many, it can be busy during peak hours. Customers appreciate the fair and stable pricing, noting it does not frequently increase like some franchises. Many have used the storage for business or personal needs for decades, stating it is a great and reliable place they recommend.