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February 2024 by Pamela Cecil
Stumbled in since I was off today. Was able to find everything I needed. No crowds. Pleasant experience.
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November 2023 by Robert Jessee
Very friendly helpful staff. Quality products.
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November 2023 by Kris Raenolds
Sorry to see it close
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September 2023 by ジョンソンユージーン
It's closed permanently. Not sure why it even came up on my Google search. I'm pretty sick of being mislead by Google.
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September 2023 by Beverly Brooks
THE SERVICE WAS GREAT!! THE CUSTOMERS WERE COUGHING I DIDN'T SHOP FOR ALL I WANTED.
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August 2023 by Barbara Davis
Always nice to go into this store. Always smells good
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July 2023 by Veronica Williams
Lots of goods smells and great deals! Nice workers also.
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July 2023 by Monique Sheree
The worst experience ever , I repeat Worst experience ever my first time going to bath and baby works to exchange my online order items and they lady give me so many excuses why I cannot , I did not understand because I show her my online order number and show her my photo I’d on me , this is very frustrating and disappointing
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July 2023 by Samuel Johnson
Great store..great deals!
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June 2023 by Sandra Spiteri
As always, very nice. Helpful staff!
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March 2023 by Paula P
Prices have increased significantly! It's not worth it anymore. Service also was not the same. I'm just disappointed all around. Hopefully the semi annual sales haven't changed much.
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February 2023 by MegaMomz Doggett
Clean store great customer service sign up.for their email deals! I save a ton on those deals.
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February 2023 by Malissa Chatman
Great sale..... Should have come earlier
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January 2023 by Tiana Hickson
I want to preface this post by saying I do most of my BBW shopping online for the reasons I am going to explain below. On December 24th 2022, I walked into the BBW at Chesterfield Towne Center with a box of shipped items I wanted to exchange. The “greeter” AKA the person who stands at the front and makes sure you don’t shoplift said “hello” and looked at my box. That was to be expected. So she followed me to the cashier where I waited then pretended to go to the back employee area. As I’m leaving because the store had been ransacked (to be expected the day before Thanksgiving) I went back to the cashier who was holding my box and proceeded to leave. The same short, Caucasian lady with red hair and glasses was standing at the front of the store at this time. I ask her if she could grab me a bag so that I don’t have to walk around the mall with a big box. She tells me “oh I don’t know, you’ll have to ask the cashier.” The point of me leaving prematurely was due to the line being extremely long. I ask do you mind getting me a bag so I don’t have to stand in line, and she again says “you’ll have to ask them” pointing to the cashiers. At this point, her colleague (a young Black male) who was standing next to her asks if I needed anything. I restated my request and he immediately took care of my request. BBW is known for their blatant and hidden racist gestures. These are the reasons many of the individuals I know prefer to shop online. Online shopping is preferred to avoid the harassment that POC have to go through.
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November 2022 by Qiyamah Stephens
I love bath and body works, i can't stay away. They always have sells going on!