AutoZone on West Broad Street in Richmond is a leading retailer of auto parts, maintenance items, and car accessories. The staff consistently receives high praise for being helpful, knowledgeable, fast, and kind. Reviews highlight exceptional customer service, with employees offering to patch a tire and providing patient, clear assistance over the phone. The team is described as spot on for parts, wiper blades, and diagnosing vehicle codes year after year. This location is noted for having staff that never disappoints, creating loyal customers through their attentive and gracious service.
Service was Great ! Jeff was very competent . He knew what he was doing and was very careful not to disrupt anything under the hood that didn’t need disrupting . I trust his advice because of his competence and good attitude ! Good Job Jeff . I appreciate you .
April 2024
Great inventory, very knowledgeable, very helpful staff!
January 2024
Sean was the best. He is fast, kind, funny, helpful, and knowledgeable. He's the type of guy you invite to Thanksgiving. He's also the fastest car battery changer to date. Got a trophy and everything. That's my dawg, Sean.