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January 2024 by Touya Forges
If I could give zero stars I would. I came here to get some antifreeze since my car is hanging on by a thread. I saw that it was SUPPOSED to be open and the doors were locked. The lady in there just looked at me and didn't say anything so I sat there in the freezing weather trying to at least get a response but nothing!!!
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November 2023 by Brandi Jordan
Pamela Coleman was great very helpful and sweet !! Made my day !
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October 2023 by Candy Marie
The large white guy is so condescending and has no idea what he's talking about. After multiple interactions with him I will go elsewhere or wait for another cashier.
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August 2023 by Boog Ketelsen
So I drove to AutoZone because online it said they had this adhesive velcro that I needed this particular AutoZone so I drove here I couldn't quite find it so I asked the young man he said isle 6 and he pointed in that direction I went over there and spent a good bit of time over there looking and I didn't see it but I kept looking and then I went up front and I asked the silver haired lady what isle the roles of adhesive velcro were on because I told her I didn't see it but I told her I said what it says online that you have it here she said we must not sell it. Frustrated knowing that it says they sell it at this particular location and I drove all the way here to get it I come back out into my car and it lets me try to buy online pick up in store I get all the way to the checkout so I walked back in and I asked her I said why is it allowing me to get all the way to check out and proceed with my check out if you don't sell it in here and that's when she said ask me what the part number was so I showed her on my phone exactly that it shows this is what they have and then she walks over and gets it and says you want one or two why couldn't you have done that in the first place when I'm telling you it's tells you that you sell it here why would you just dismiss a sale. They had no other customers in the store at the time either.Pure laziness
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July 2023 by Reynaldo Vasquez
The young Lady was on point she knew everything I needed
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April 2023 by Dontell Beard
Purchase breaks and Ignition coils. At 1 autozone and was given the wrong part came to the autozone on hull street and Turner road. Where I met Angelique Who Went Above and beyond To get. Me The correct Parts Even. Though I did not have my receipt. This autozone will be my home autozone From now on thank you angelique for all that you have done
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March 2023 by M Johnson
Angelique was amazing. She is very knowledgeable about cars. I came in because my battery light was on. She changed the battery and air filters as well. Since the battery light was still on, she suggested that I have my alternator looked at and referred me to a mechanic. I feel like she went above and beyond to ensure customer satisfaction. I will definitely return for any future car care needs.
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October 2022 by Carl Mishoe
Sales has no experience about cars! If it doesn't have a year and make you get told we can't help you! O'Reilly or Napa a better choice for the diy person.
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October 2022 by Niki May
Very Poor Customer Service will never go back to this store ever.
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August 2022 by Gene B.
I don't have a problem with the store my problem is with one of the managers she is a slender African-American woman who always has an attitude when you come in. I have a commercial account with AutoZone and it's disappointing to see how someone could be a manager and smart out of the mouth as she. Mandar supposed to represent the company they out of face of the company and she does not represent this company well at all!
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August 2022 by Cassandra R
Good customer service, I had to return an item because it was the wrong one for my car. An employee looked my vehicle up on the computer to get the specific part for my car. They didn't have it but I appreciate that he took the time to look it up.
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July 2022 by Neil Awad
I asked a sales representative. How long can I go without an oil change and she says 30,000 miles so I tell her noway then she says " I know bc my father was a mechanic". AUTO ZONE needs to train their employees better. Imagine if I listen to her I would need a new car not an oil change.
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June 2022 by Tim Royal
Slow on service but nice and knowledgeable employees
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April 2022 by Linwood L.
Jovanni was EXCELLENT!!! He helped me put my battery in my car under 15 mins, the last place I went to told me it'll take at least 45 mins to install and they couldn't do it. he was very nice and respectful. Great job! 10/10
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February 2022 by Scott Davis
Better customer service than any Advanced Auto Ive ever been too. Seems to keep more parts in stock too. Out of all the auto parts stores, AutoZone is my favorite. I like Napa too but they are usually more expensive than AutoZone
