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June 2024 by Sandy Perez
I have a commercial account and this store has the worse custumer service. No respect even that you spend thousands of dollars a year. Very poor customer service. Management dont ever care, i even try to contact Bryan Herrera my commercial contact with no luck.
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June 2024 by Cole Hartman
Went in for a marine deep cycle battery for my trolling motor and was met with top notch customer service, I’ve been going to this location sporadicly over the years and the two gentleman I met today had set a new standard for helping the customer. Kicking myself for not getting the younger fit gentleman with dreads name, but he literally would not let me spend money I didn’t need to and made sure I got the job done right for the best price, ensuring the problem I came in with wouldn’t happen again as well, rather then going for the extra buck then and there, which he could’ve done, and has definitely earned a repeating customer for that. Another taller gentleman, John I believe, informed me about turning my dead battery in, saved me $20, and threw in a warranty when I made an account with them. Genuinely the best experience I’ve had in parts shop and I thank these 2 gentleman for their efforts.
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May 2024 by Charissa Lopez
Amazing service with Rock, she was very attentive and helpful. Even took extra time to explain me how things worked. Highly recommend.
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January 2024 by Touya Forges
If I could give zero stars I would. I came here to get some antifreeze since my car is hanging on by a thread. I saw that it was SUPPOSED to be open and the doors were locked. The lady in there just looked at me and didn't say anything so I sat there in the freezing weather trying to at least get a response but nothing!!!
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November 2023 by Brandi Jordan
Pamela Coleman was great very helpful and sweet !! Made my day !
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October 2023 by Candy Marie
The large white guy is so condescending and has no idea what he's talking about. After multiple interactions with him I will go elsewhere or wait for another cashier.
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August 2023 by Boog Ketelsen
So I drove to AutoZone because online it said they had this adhesive velcro that I needed this particular AutoZone so I drove here I couldn't quite find it so I asked the young man he said isle 6 and he pointed in that direction I went over there and spent a good bit of time over there looking and I didn't see it but I kept looking and then I went up front and I asked the silver haired lady what isle the roles of adhesive velcro were on because I told her I didn't see it but I told her I said what it says online that you have it here she said we must not sell it. Frustrated knowing that it says they sell it at this particular location and I drove all the way here to get it I come back out into my car and it lets me try to buy online pick up in store I get all the way to the checkout so I walked back in and I asked her I said why is it allowing me to get all the way to check out and proceed with my check out if you don't sell it in here and that's when she said ask me what the part number was so I showed her on my phone exactly that it shows this is what they have and then she walks over and gets it and says you want one or two why couldn't you have done that in the first place when I'm telling you it's tells you that you sell it here why would you just dismiss a sale. They had no other customers in the store at the time either.Pure laziness
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July 2023 by Marleny Samayoa
Mr. Manuel Grayeb assisted me with very good service and kindness. I recommend him.
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July 2023 by Lets Fix IT
Good service and good parts
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July 2023 by Z
Associate directed me to exactly what I needed
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July 2023 by Reynaldo Vasquez
The young Lady was on point she knew everything I needed
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April 2023 by Dontell Beard
Purchase breaks and Ignition coils. At 1 autozone and was given the wrong part came to the autozone on hull street and Turner road. Where I met Angelique Who Went Above and beyond To get. Me The correct Parts Even. Though I did not have my receipt. This autozone will be my home autozone From now on thank you angelique for all that you have done
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March 2023 by M Johnson
Angelique was amazing. She is very knowledgeable about cars. I came in because my battery light was on. She changed the battery and air filters as well. Since the battery light was still on, she suggested that I have my alternator looked at and referred me to a mechanic. I feel like she went above and beyond to ensure customer satisfaction. I will definitely return for any future car care needs.
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October 2022 by Carl Mishoe
Sales has no experience about cars! If it doesn't have a year and make you get told we can't help you! O'Reilly or Napa a better choice for the diy person.
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October 2022 by Niki May
Very Poor Customer Service will never go back to this store ever.
