AutoZone Auto Parts on Hull St Rd. in Richmond, VA, is a highly regarded retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the exceptional customer service, particularly highlighting the helpfulness and knowledge of the staff. One customer noted the outstanding assistance received when purchasing a marine deep cycle battery, crediting staff members for their honesty and commitment to providing the best price without pushing unnecessary sales. Another customer mentioned the attentive service of a staff member named Rock, who took extra time to explain products and processes. Angelique, another employee, received high praise for her expertise and willingness to go above and beyond, addressing battery issues and even referring customers to mechanics when needed. However, some customers expressed dissatisfaction with the sales team's experience, indicating limitations in assisting DIY customers without specific vehicle details. Overall, AutoZone on Hull St Rd. is seen as a reliable choice for auto parts, with many customers eager to return for future needs.
Good and friendly customer service. Manny replaced my car battery 123 🎊👍🏽
December 2024
I’m so thankful for this store and Tarzan (employee). My battery died late afternoon on Christmas Eve at Publix. Jumper cables would not get it started. I walked through the parking lot to Auto Zone. Tarzan carted his tools and a new battery through the parking lot. I was on my way before long.
August 2024
Great prices. Great service can't recommend this company High Enough.
