AutoZone W Broad St in Richmond, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the friendly and helpful staff who provide excellent customer service. The manager and associates are knowledgeable and take the time to assist customers, even going the extra mile to ensure their vehicles are serviced correctly. The new, spacious building offers a pleasant shopping experience, and if the store doesn't have the needed item in stock, they can order it. Customers highly recommend this AutoZone location for its professional, caring team and efficient service.
Need to get a check engine diagnostic. Friendly and helpful.
April 2025
I came in looking for a obd reader to diagnose my car after replacing spark plugs and coil packs and Lane was the biggest help, he helped find and solve the problem and asked questions to further invest the issue after going to countless autozones HE was the one to fix it.
May 2024
I was given excellent care. Friendly staff that assisted me with great customer care. I will refer family and friends. Respectfully, Stephanie Taylor
