Audi Richmond provides excellent and extraordinary service. The service department is highly recommended, with appointments done timely and customers kept in the loop. Helpful and professional staff assist with services like oil changes and inspections. A video explaining needed services is provided. The parts department is also excellent to work with, providing updates on parts status. The place is always neat and clean, and vehicles are cleaned upon pickup. This dealership sells and services new, pre-owned, and Certified pre-owned Audi vehicles.
This is a fine tuned process to check in for service. The staff is A-1 and works as a well oiled machine. From front desk to the Tech team, each one treats you with such dignity. No one does it better. No one.
December 2025
Aaron was a pleasure to work with. This dealership is the best. They had my car completed on time.
December 2025
Great service! Worked with Aaron and he was great. Also love the video provided that showed all the details of what the car needed.
