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November 2023 by mameemeow
Jamie is wonderful . She is patient and knowledgeable about the services at AT&T. I was having a difficult time with my phone . She walked me through everything. In this day of time it's hard to find good customer reps. She's not good but great. I can't thank her enough for her help and patience. We definitely need more like , Jamie. She deserves 10 stars. Thanks again.
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November 2023 by Khalid Brown
Great store & Great Customer Service, thanks to my dawg Javon!
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October 2023 by robin harri
Dropped my phone and my screen would not work with my finger so I went to AT&T and they referred me to a person that could replace the screen. They were very professional, very nice pleasant, and the gentleman that fixed my phone at UbreakitIfix was very professional.
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September 2023 by Kevin Franks
Darrin did an excellent job with assisting me with adding a line to my plan. Recommend needs to helping me secure my new investment with the right accessories and protection. The greeting and departing were A1. The store was clean and easy to find my needs. I was pleased to find great service that doesn't come often in retail. I will recommend the White Oak location to all my loved ones and friends. Keep up the excellent service!
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September 2023 by rickie wooten
They have always been extremely helpful and very professional. I worked with True today and he was excellent. Helped me upgrade my phone, get it set up, and answered all of the questions I had. A great company and professional team.
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August 2023 by Mike O'Berry
This store is awesome me and my wife got new phones at this store and crissy helped me and my wife and did an excellent job.
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July 2023 by Tiwain Eberhardt
Switched my phone service due to spotty service. Att coverage is amazing and the customer service at this location is amazing.
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July 2023 by Melissa Taylor Peterson
Jerrod was Super he never leave your side until things r done I had my galaxy 4 for months until Jerrod went far and above his call and helped me get me straight White oak got the best crew Especially Jerrod Thank You your #1 Fan Melissa Taylor
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January 2023 by Pam Hooper
Aaron B. Assisted me with my new IPhone 14 setup. He was outstanding. His customer service was above & beyond excellent.
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December 2022 by D1Skunk
The guy that helped me was amazing. It's nice to talk to someone knowledgeable about their job.
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November 2022 by Jeff Jackson
This is the AT&T store to go to if you want quick, efficient, and friendly service. Darrian helped us quickly add a line to an organization and then helped me switch from Verizon to FirstNet. The whole experience was pleasant, quick, and helped both our organization and me personally save money. The manager (Mindy) was very helpful and went out of her way to print some flyers for us.
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November 2022 by Jan Wolf
Jerrod gave me a warm welcome when I entered the store. He was attentive to my issue and extended himself to help me with a return process. It required calling customer service and he helped every step of the way, facilitating a smooth return. During the process, I observed how professionally he handled the phone call with customer service.The store is clean and organized. All of the staff are attuned to their customers. I highly recommend this AT&T Corporate store.
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October 2022 by Alexei Kouminov
Spencer (assist manager) was absolutely amazing with helping me out, I came in trying to turn in fiber equipment and close an account and even though they weren’t a fiber location, spent like an hour helping me out and figuring it out for me and resolving. At the same time he was helping other people and overseeing one kind of repair work on the store and still helped me. Great communication and overall just a cool dude, thanks!
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August 2022 by Emily Marie
PJ was great!!! Very professional and cool, never showed a bit a frustration even when the iPhone users didn’t know what they were doing ?? walked us through whatever we needed help with and didn’t leave until he knew we were good! Really appreciated him and his patience!
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August 2022 by Michelle Lee
It was an absolute pleasure working with William. His knowledge of everything was so helpful. I would definitely recommend him & AT&T
