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October 2024 by She-fell
Just sealed the deal with Andre', I am very pleased for the helping hand, attention to details, knowledge in finding the best mattress for me! Not to mention his patience as I walked away and called later to add a dinning set to my order! He was never pushy, just worked with me until I got what I needed and what I wanted at a comfortable price! Thanks Again, Andre'
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August 2024 by Matthew Brooks
We ordered a sofa with the chaise on the opposite side of the showroom sofa and were very clear. The salesperson ordered the exact showroom configuration instead and Ashley Furniture has been less than forthcoming on fixing it. The salesperson is no longer there. I keep getting emails over and over about submitting photos which I did immediately the first time. I feel like by sending emails labeled in all caps 2ND PHOTO REQUEST, they are making me out like I'm not cooperating. I've sent the photos AGAIN with the explanation. I'm not sure what I have to do to fix this. We are not using the sofa as we have not moved into the home yet and would gladly let them come pick it up.
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August 2024 by Marcy Trexler
Thank you, Andre for your patience and expertise!
We will definitely be back to see you when we finally decide on the sofa and loveseat. We look forward to the delivery of the new mattress and base.
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August 2024 by Mason Bryant
Andre was super helpful with picking out and purchasing a new recliner chair. Super knowledgeable and easy to talk to. Thank you!
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August 2024 by Michael Tasetano
Delivery was set for a Tuesday. After calling several times and finally speaking to a person they said it may arrive Thursday. They would let me know 24 hours prior. If you have a job I do not recommend buying from this place they won’t even send you an email with their estimate of arrival.
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August 2024 by Mama Whitehead
Andre’s service was wonderful! He was very patient and attentive as I picked out my furniture! Will always look for him to assist me!
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August 2024 by Elijah Lien
Excellence service and help in the decision making process by Kisan. Not overbearing and gives you the info you need to make an informed decision. Thanks man!
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August 2024 by David Buenrostro
Loved working with Pamela to help us find a new couch! Pamela was thorough, respectful, and worked with us to find what would work best with our space. Definitely recommend!
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August 2024 by Jordan Ellis
Pamela was very helpful, knowledgeable, and flexible. She found the perfect couch for us!
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August 2024 by Ciara Jones
Kisan was absolutely wonderful and his customer service was superb at the laburnum location in Henrico.
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August 2024 by Victoria Stevens
Pamela is the absolute best!
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August 2024 by Shirley Purdie
The manager and the staff were very welcoming and helpful. I was there looking to buy a mattress wish I did and I'm so super excited and happy with my purchase. Thank you guys for being so knowledgeable and helpful
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August 2024 by Larry Christian
Andre very helpful we found exact what we wanted very happy in deed
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August 2024 by Xiaowei Weng
The seller, Andrew, is very nice and considerate. You can go to him when buying furniture!
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August 2024 by Daryl Abhaya Norton
Great service from Andre
