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“Md was great from start to finish. Helping us pick a product to making sure we were happy with our purchase. When we had an issue with one of the appliances we purchased, a refrigerator, his resolution of the issue was amazingly quick and honest. We will continue to purchase all of our appliances from this store”
“My GE dryer 2 yrs old will not heat dry the clothing on one cycle. My daughter and I disassembled, troubled shot and cleaned the unit.. i could not find the parts needed in my area so i end up trying by my job in Upper Malboro. THE PARTS dept got me in touch with the RICHMOND VA store and service from start to transfer to mail and ship was excellent. Will referrer and order again if need be , thank you.”
“CLE did a complete retool for us, and to say we are happy is beyond anything I can put into words. Everything was done correctly and if there was a problem they were quick to fix it. In my opinion, AL is the greatest distributor that I have ever dealt with and hope we can do many more mats together. After the retool we quadrupled business. I believe that CLE deserves most of that credit for doing it right the first time and representing a company like Dexter and standing by the product. Thank you Commercial Laundry Equipment, Al and Mike and your teams.”
“I would like to thank Gary the store manager for always being so helpful and making my rentals an ease! Thank you Gary! You’re the best ! Your boss need to give you a Bonus for exemplifying Excellent Customer Service ?M. Jackson”
“Repairman came out as scheduled & notified me when he was on his way. My dryer would not dry anymore & he advised me of the parts needed for the repair & what it would cost. He was very knowledgeable and provided some additional information which was extremely helpful. Repairman was very professional and friendly. I would definitely call again for service on any of my appliances in the future.”
“Needed two washers/orings in a size that I could not find anywhere. Three guys made it their business to help me find what I needed. Then comped me for both. You just don’t get service like that anymore these days.!”
“There was a problem with the dyson while dog sitting. I called Rick’s Sew & Vac City as a last resort because the others required so much money! Rick’s repaired the part in about 20 minutes! I cried with tears of Joy! Thanks so much Rick’s Sew & Vac City !! You’re amazing ? !!”
“Couldn't get anyone to change the thermocouple on one of my ovens. I called them and they squeezed me in the same day. Brian was super informative and really nice. I plan on calling them next time something is out of my scope of repair!”
“One of the best distributors in the greater Richmond area. Their employees always go above & beyond. Tyler usually is the gentleman who has helped me the few times I've had to go in to pick things up for my techs and he is ALWAYS so helpful & kind. Especially when I have no idea what im looking for. Just a really great company with the best staff & really fair pricing.”
12 - 6PM
9131 Midlothian Tpke, Richmond
Appliances
“Marcus, store manager with American Freight of Midlothian was great! He helped me pick out a premium mattress and bed set, along with handling a finance issue that he handled through the phone customer service team. Lastly he helped with an unopened merchandise exchange. Marcus is awesome and an asset to the American Freight Franchise!”
“Amanda @ the Broad Street location was simply great when it came to deciding to purchase with Aaron's. She was both patient and helpful. Awesome Customer service!”
“The staff was extremely helpful and eager to help. Nicklaus was very helpful and the front counter young lady. I had been to lowes and home depot and they act as if I was an issue to help. I walk right in told them what I needed I they got it order on the spot thank you. I have a few projects and now you guys are my go to from here out. They both done it with a ?”
“I was in Home Depot today to buy and tool box and Daniel was the gentleman that helped me and my son...he went above and beyond for us and it was some of the best customer service we have ever had! He deserves a raise?”
“shout out to Bill N for helping us find exactly what we need to fix and finish our gazebo!!! he was super knowledgeable and friendly. great experience all around!”
“This store is got great customer service … this gentleman named Mr. Ron offer his help not even was his spot but he was really smart and knowledgeable than an assistant manager named CC she was really good and answered all my questions than I ask a mother gentleman named emmanuel he was also aware about his department.. it got great team work
Thank you home depot”
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“Purchased a mattress for my daughter from Rhonda. We got so much help narrowing down what to get, was in and out in no time! Delivery was excellent, the delivery men were courteous and speedy. We are very happy with our experience shopping here as this was our first time in the store. Thank you so much for your great service!”