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“These apartments and the neighborhood are gorgeous. I love the modern feel to it. The entire staff is great, they are always helpful and friendly. Overall, the location is great, the neighborhood is nice, the price is reasonable, and the community feel is a bonus. I highly recommend!!”
“November 9th, 2024 me and my fiance went in for a tour the Leasing Agent Holly P. was wonderful she gave us a great tour and in depth experience of the property. apartments look good and we are now considering moving here. THANK YOU HOLLY
- from Will and Sarah”
“We moved our son in today, and the process was so smooth. Shawn was extremely helpful, kind, and knowledgeable and made our experience even better.
The apartment is great, lots of natural light, and we love the new kitchen.”
“Staff is amazing. I typically wait full 6 months to review so I can get a whole feel for the place but this complex is 10/10. I have reviewed a lot of other apartments and lived in a lot but the staff here is amazing. Tiffany and Jamie are the ladies I have worked with personally and not met the other lady but she seems very nice as well. Move in to this place was so easy and smooth. Apartment was clean upon move in and no issues with it at all. If the garbage dispose
Stops working and I put a request in maintenance team completes the job within hours of submitting. They also are always very friendly and helpful. The location also of this apartment is greasy if you like a city feel without being in the middle of the city but also wants to go on a nice walk on the capital trail or walk to the neighborhood store to grab snacks. 10/10 thanks for being best apartment experience”
“I felt Alex was very helpful and professional in answering my questions. Also, the grounds looked lovely and the model apartment smelled fresh and clean. I can see myself living here for sure!”
“Just toured symbol with my wife and I was pleasantly surprised by this beautiful property. Our tour guide Jay was super professional, friendly, and welcoming. We will 100 percent be applying to symbol ASAP.”
“I am the regional manager for a business servicing the greater Richmond area. It has been my pleasure to work with the service manager Marshal and the property manager Jeff for over five years now. They both are very professional, courteous, and put the needs of their tenants above all else. I have and will continue to highly recommend river vista to anyone looking for an apartment in the Richmond area.”
“I've enjoyed living at the Waterford, with the Capital Trail so conveniently accessed and close to downtown there's always something to do. The apartments are clean and modern, and the pool is a great highlight of the community. The maintenance team has been super responsive and is top-notch, shout out to Gary and team.”
“I moved into the 805W Lofts in the middle of 2020, and I must say Tricia and Ely make this place feel like home. They are both dedicated to making this place a great stay for everyone. Whenever I need anything, they always do their best to help me in any way possible.”
“Excellent Staff!!! Beautiful building with luxurious amenities… and Jaleesa! Thank you ma’am for your patience! I would hurry and inquire about a lease because it has that DC Capital Hill vibe!”
“The Timbers is a quaint little elevated community in Bon Air.
The staff is extremely polite and responsive to any questions or concerns. It is quiet at nighttime and most neighbors are friendly.
Also, we tend to look out for each other, even if we've never spoken to each other before, other than occasional head nod as you walk passed them during the day.
Couldn't be more happy with an apartment complex.”
“If you're considering the community, get in contact with Alexis Hamshar in the leasing office. She was exceptionally helpful with exploring the community and answering my questions thoroughly, and quickly. I ended up not choosing the community due to proximity to work and realizing I wanted to live outside of the city but I was overall impressed.”
“Im in a rush to find a new place and either no one is answering the phones or no one has time for a walk in however I walked into South Bank not only was the inside clean and quiet but I seen ms Lechelle in the office helping others and as soon as they left she immediately stood to greet me as if she knew I would be coming ! the floorplans are beautiful especially the one bedroom I toured im from DC so I was unsure about the area Lechelle made sure I knew all the good food spots and places to walk to get fresh air . we need more property owners like her SHES AMAZING”
“The staff here is great! We had to abruptly leave the area for medical reasons and they were extremely accommodating with us leaving before the end of our lease. I would highly recommend the Ella to anyone!”
“I’ve been a resident at the Estates for some time now, and I must say that Jordan and Charmaine have been exceptional. Their attentiveness and helpfulness have truly made my living experience here enjoyable.
Their friendly demeanor and willingness to go the extra mile make them stand out!
I appreciate their dedication to making this community a great place to live!”
“It's a community of Retired Veterans and citizens with one goal to be stable and safety alert. The property owners renovate and fix up daily. I'm happy because someone cares for me to. Im a Veteran.”
“Best-kept secret in RVA. Newer building and very clean. Excellent communication between management and tenants. Maintenance, the few times I had to use it, was always very responsive and quick. It's $100 more for a parking garage space, but I highly suggest it, as parking in this part of Shockoe can be a nightmare, so keep that in mind.”
“Lived here 2 years. Loved it. If I didn't need a bigger place I would still be there. Morgan went above and beyond anytime I had an issue. Would highly recommend living here.”
“Lachell is always very kind and helpful! She has a great attitude and always looks nice. She has been a huge help from the first day I walked into the office all the way through the move-in process. Every minor issue has been quickly resolved, and I love my new home and my little dog does too. All of the office staff is very nice and helpful. Thank you all so much!”
“Ive lived here for almost two years now, Matenance is great they are quick too...the elevator sometimes goes down but they will have someone controlling the service elevator to accomodate people.but thats expected of an old building. Karen is such an understanding and caring landlord...she knows and remembers whats going on in everyones lives and i really appreciate that...as someone with autism i really like that karen keeps us updated on the elevator schedule and whats going on in and around the building...i give this place a 5 cause the apartments are spacious and beautiful...i try to keep my space clean and ive not had any problems with mice or bugs......Thanks Chesterfield.”
“I love this place! It’s surrounded by beautiful mature tress and a lake so it’s private, safe and quiet. My apartment is beautifully renovated. There were a few minor issues that I reported when I moved in and the friendly maintenance (I think his name is Travis) came the same day to address it. I also very much like Sarah in the office because she’s attentive and kind. The complex has all the amenities I could ask for including a gym that over looks the pool, several picnic areas and a car care area. I’m so very grateful to live here and I thought it was comparably affordable for a 2 bed 2bath”
“We have thoroughly enjoyed living here. All inclusive, great location, staff has worked with us and has been very attentive to our needs. Would highly recommend!!”
“I LOVE The Edge! But more importantly, the staff here is INCREDIBLE. In particular, Amber, Clay, and Sandy have made my stay here an absolute dream. Amber and Clay have both gone out of their way to help me day and night with multiple things and have always been supportive of me as a resident. Amber is not only an incredible person to have on the staff, but just an overall amazing individual that I'm always excited to interact with whenever I see her around the building. Clay is another incredible staff member who is down to earth, humble, and always down for a good dad joke or story. I have never stayed at an apartment complex that has felt like home, and goodness, this place finally makes me feel like I'm at home! And it certainly would not be the same without the staff. As for maintenance, they are on top of their game and get things done within 24 hours. I put in a few maintenance request when I first moved into my unit and was greeted by the maintenance crew who took care of everything quickly and happily. They too go above and beyond, being kind enough to even hang up my stringed porch lights. How cool?! I cannot recommend The Edge enough. From the community, amenities, AMAZING staff and maintenance team, you really get it all here. Don't let the older reviews scare you away. Things at The Edge have completely changed since the change of staff. I have been here through the staff rotation and I am so glad I have stayed because it is a dream living here!”
“I recently moved out and I wanted to share a proper review because I know it can be difficult to find an apartment to rent and not knowing if it’ll be the right fit, especially now that inflation is at an all time high. With this being said, my partner and I lived here for almost 5 years and we’ve seen a lot of management turnover but this did not happen until after 2020 when the pandemic happened. My boyfriend and I had the pleasure of having Chassie and Beverly as the leasing managers when we first moved in and they were super kind and helpful. After they had left we went through probably 3-4 different leasing managers and just recently Ada has stepped in as the new leasing manager and I feel like things are finally back to normal. The apartment itself looks very nice and clean and I never had any issues with hearing my upstairs neighbors or anything like that. I feel like the walls were pretty thick but we could’ve just gotten lucky. The downside to living here is that there aren’t much amenities. There’s a gym with basic equipment and you do get a front desk/security but that’s pretty much it. There’s also events happening almost every weekend since it is a venue as well. Also, I’m pretty sure our water was turned off at least 20 times since we’ve lived there. There was always some type of water problem and it was very annoying. The only plus side is that they do pay for water utility so I guess you get what you pay for. The parking situation is also annoying because there’s no parking garage or discount you get living at the John Marshall. We paid for a parking spot in the building across the street and it was $145 on top of our rent. So unless you plan to be out of your place between 7am-6pm then you would have to consider paying for parking. Overall, staff is very nice and they’re always willing to work with you. I will miss my guy Al, who was there since day 1 of our move-in. Every apartment has its pros and cons so I just hope this helps with your apartment search. I would say overall I had a good experience, it could’ve been better but it wasn’t bad at all!”
“I recently moved into the Lofty and my experience has been actually perfect. It is clean, peaceful, all appliances work, lots of storage, great sized bedrooms, and we even got July rent for free during their move-in special. This place was a steal!We also got lucky enough to have Estela Fuentes as our leasing agent. Not only is she outgoing, but she's very professional, on time and has SUPERB Communication! She's even checked in on us after moving in to make sure we love the place. Thank you!”
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“The apartment in Remuda is very nice
In the office, my experience with me, Liseth has been very attentive to every detail, as have the maintenance guys, I am very responsible and polite, Ivis and Rubén”