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December 2023 by Tonia Calloway
Dre did an awesome job at keeping me comfortable during the exam. Appreciated for my first time here.
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December 2023 by Zhe' Aqueen
I scheduled an appointment in the middle of the night and was able to get in same day. I was greeted at the door immediately with smiles and service. First, I spoke with Angel, who was very kind and helpful when I found out my insurance was no longer in network. Thankfully I’m in the EyeCare Club and Morgan at the front desk kindly confirmed for me and checked me in so that I could be seen. Dre took care of my pre-test and he was also a pleasure to work with. The doctor is also kind and makes the exam a breeze. This was my first time at this location, it’s clean, bright, easy to find, and I have no complaints. Highly recommended.
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December 2023 by Susan Garnett
I had a great experience at America’s Best on Midlothian Turnpike. The customer service was personable and professional. They assisted me with picking out my frames and ensured I was satisfied with the fit and my vision with my lenses.
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November 2023 by Derek Smith
Very polite staff! Key answered the phone and was a great help and extremely nice! Give that woman a raise or at least some praise. She earned y’all another customer today
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October 2023 by Senija Davis
Hayley really hooked ya girl up. Not only with amazing customer service but she was able to explain everything to me in complete detail. As soon as I walked in, Hayley greeted me with a smile and directed me to the back. Then after I was done with my eye exam, she called me over and answered all of my questions, and signed me up for the eye care club. Great service and great energy!
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October 2023 by Deja Lacy
A very pleasant appointment. Dre was my tech and was very professional & a pleasure to work with. I would definitely come back.
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September 2023 by Doris Cobb
I want to extend an excellent comment for your store 4034. They provided excellent customer service during my visit. I had problems that they handled to my satisfaction. I appreciate the service I received. The associates were Reg. Manager, Hunter Padgett, Derek, and Catya.Thank you,Doris Cobb
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September 2023 by Athena
Hayley helped me with my glasses and Contacts it was the best experience I had at a eye appointment. The team was great. Everyone was helpful and Pleasant. Everyone took time with me and answer all of my questions. I must say I enjoy my eye appointment. I found a new home for my eye care. Thank you ?
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September 2023 by Carrie Burr
Drew was fantastic with my daughter as well as extremely personable. Considering the last experience I had at lens crafters, I'm glad I came here for her.
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August 2023 by Dillon Dunavant
The exam was fast, the staff was awesome, and the price was truly as advertised. 5/5 stars for sure!
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August 2023 by Viktoria N. Green
Such a great place! Quick easy, reassuring. Beth & Dre were both wonderful.
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August 2023 by Kirsten Saphrey
This location has amazing staff who went above and beyond for me in multiple ways, during my appointment! Very grateful for their kindness and great service!
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July 2023 by Alvin Hopson
Technician Drey was very professional and explained all the tests conductedTechnician Derek was very professional and patient when trying to complete the sale with our insurance.
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July 2023 by Kim Rice
Recieved excellent customer care yesterday from BETH. She helped me pick frames, decide the level progressive lens I would want. If I were rating her alone my review would be 5☆, but no.I returned today and was so disappointed! The salespeople are on commission ( I asked and the receptionist told me they were) The store had twice as may salespeople/greeters as customers. I had several peope jumping to help me by ordering the glasses that Beth took the time and care to help me pick less than 24 hours ago. They would take the commission from their coworker for nothing. When I said I want Beth to get credit for the sale, then no one would help me. I was told "If you want her to get credit, I need to come back when Beth is working" without mentioning when that would be until at my request the recommendation looked up the schedule.So, I am hanndicap. It is difficult for me get in/out of vehicles and move around shopping. I am sent away and told to come again another day.My rating is based on today's service. If an employee is so quick to snatch the commitment at the expence of a coworker, how can I trust them to be fair and not pack extrass.on what they try to sell me, a stranger?
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July 2023 by Rachel Parker
This was my first visit at this location and I can’t wait to come back! Dre was awesome! He made me feel so comfortable and was super funny!
