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March 2024 by Brittania Harris
Great place, Monica was very good! And helped me with my lenses and did everything fast! She's very polite and professional.
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March 2024 by PBJ Marlowe
From letting me get a quick eye exam that day and to every single worker that I encountered , my experience was top notch ! Very friendly and informative . Dr Ellis have very positive feedback. I spent the most time with Nayeli , she was very patient and allowed me the time to pick out frames that would fit my face and accommodate my prescription. I have waited years to finally have insurance to get glasses so I can see the world clearly!!
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March 2024 by lashawnda ross
When my boyfriend and I visited America’s Best, we had a great experience with Deidre. She was very understanding, helpful and knew her job well. Also she was very friendly, patient and gave us all the information we needed. Thanks Deidre!
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March 2024 by Deborah Taylor
It was a pleasure working with Alison, the office manager and the optometrist doctor which is professional and patient in answering questions.However the young lady that did the eyes exam before seeing the doctor does not have a pleasant temperament she has a rude personality.
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March 2024 by Alexandra Bruce
I've been using this location for a while my first experience was ok but definitely led me wrong direction for frames but they fixed that. This year doctors were great and the lady who helped with my lenses great ( I expect to pay close to $600 for glasses) well wasn't crazy about frame choices and found my old frame online ordered it brought it in, only for the receptionist to get ugly with me. She didn't want to sell me lenses because I didn't buy the frame from them. I politely told her I discussed this last week and no one said it would be an issue, I did this in past as well. She "let it slide" because no one told me their "new policy". Maybe going elsewhere in the future, my family was in the optical business, and this just makes my heart hurt to see what corporate America is allowing to be said to customers.
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March 2024 by Ryeisha Griffin
Take your business elsewhere. I had an appt for myself and my child again 4:30/4:45pm. We arrived at around 4:15pm only to find ourselves still standing at the reception desk at 4:49pm, well after both out exams were scheduled. The reason? I had to go back and forth with both the receptionist and I'm assuming her supervisor insisting that my insurance was through BCBS and not some random lesser known company they were insisting I was insured by in an effort to tell me they don't accept my insurance and turn me away. The ONLY reason I stayed beyond that point is because my son is so excited to get his first pair of glasses. My insurance (that they insisted I didn't have but were finally miraculously able to pull up) can gladly pay them. But the money I work hard for will be spent elsewhere.
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March 2024 by Joey Martinez
Great place been coming for years !!!
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March 2024 by Rob R
I had a good experience, for in for my appointment right on time, got a fairly thorough exam and got my glasses in less than a week for an absolutely unbeatable price considering it included the eye exam.The staff were all particularly friendly, helpful & pleasant to deal with.I’d recommend this location if you need glasses.
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March 2024 by Kim E
I asked the front desk about my coverage. I needed to make sure the eye exam was fully covered. I was told it was, which should be 0$ co-payment. As I left, I was informed I owed $ 10 for the exam. That isn't a big deal, but I literally asked "Does my plus EyeMed work here?" And was told yes before anything else. I had to get my debit card and come back to pay. The young girl that originally helped me had shredded all the documentation before I came back, making someone else redo the entire thing. I ended up spending nearly 2 hours here just to get an eye exam. Unacceptable. Thanks to Alison for getting it all worked out in the end. That other girl needs to be terminated.
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February 2024 by Tatiana Teran
Alison was such a great help! She was very patient, kind and knowledgeable. Love the glasses selection.
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February 2024 by Diana Daughtry
I came in last Friday and the service was excellent! Alison was so patient and helped me find the best style of glasses since I was so indecisive lol. Would definitely recommend this location.
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January 2024 by Eddie B
Alison was very polite and patient. She helped me with my decision making. I felt very secure when I left. This will be my new location.
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January 2024 by Linda Allison
Everyone was so helpful and explained everything to me. So reasonable. And Lyneer went above and beyond to help me with glasses and awesome customer service.
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January 2024 by Deja B. Howard
Everyone was so helpful, especially Alison! She helped with better understand my insurance to get the best deal ??
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January 2024 by Theresa Key
Fast friendly service!