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March 2024 by Sheila
Nice selection of jeans, and they even had a full range of sizes. Too bad that although there were at least 2 people working there, and it wasn’t busy, no one could be bothered to help me. At least they got the sizes right. I’ll give them that. But I didn’t buy anything because I needed some help.
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October 2023 by Derek Gilbert
Nice and clean store, with plenty of employees and selection for whatever you want.
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May 2023 by Lydia Hurst
Very friendly....awesome selection.
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June 2022 by The Jacksons
Product display and layout is aesthetically pleasing. Staff mostly helpful.
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February 2022 by Tyler Corby
I was trying to take underwear I tried on over clothes, that were too big, I went wild and ordered the aeo horizontal fly briefs in large in all 9 colors.A lovely girl decided to act like I was getting my order refunded.Then I proceeded to go get one that I left in the car and she told me she couldn't refund me due to their being no tags on them.I then proceeded to call the store at Short Pump, and they said that I could as long as the little white tag on the back was still on them, the one with the SKU & part number on it.So I asked if this mishap was due to poor training, and the associate at Short Pump said "hehe probably."Don't go to this store if you want people that know what they're doing.
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January 2022 by Spud 22SSRW
Very nice and clean store. Friendly staff and helpful. Great deals.
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December 2021 by H. Snyder
I definitely wish they allowed afterpay in store like online, however they had great inventory available. The store is set up very nicely, and looks great for the holiday season coming up. The hours are definitely reasonable for covid and possibly even low staffing like most all the shops in the mall.
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November 2021 by Heather Snyder
I definitely wish they allowed afterpay in store like online, however they had great inventory available. The store is set up very nicely, and looks great for the holiday season coming up. The hours are definitely reasonable for covid and possibly even low staffing like most all the shops in the mall.
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October 2021 by Andrea Coleman
Purchased apparel for granddaughter excellent quality.
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September 2021 by Syour Fludd
Very poor customer service, the manager also yelled at an associate while customers were right there (including me and my significant other) being yelled at for no reason but asking for help and was told to find another manager. If you order online they will not have your stuff prepared in time for you to pick them up and have you standing there longer than expected.
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July 2021 by Patty Hicks
Awesome clothes. rather pricey
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June 2021 by Chad Bryant
Nothing American or Eagle about this place. Still requiring face diapers after all mandates were lifted. Bozos.
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December 2020 by Ricky
There selection are fee.
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November 2020 by Kayla Ferguson
Lots of jeans on sale
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June 2020 by Amber Nicole
Went in recently to return a swim top, and the first employee I encountered was immediately helpful! Next, the girl at the checkout was great also! Haven't shopped in store at AE in YEARS but the employees made it such an enjoyable experience!
