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February 2024 by Craig Walston
I got engine codes diagnosed. The man who did this had a good attitude but just wrote the codes on a sheet and referred me to the car repair place next door. I thought the purpose of this was for your company to sell me a part to repair the vehicle myself. I could have just gone to a car repair shop of my choice and not wasted my time. Also l thought you would want me to make a purchase. Basically this seems like a management policy and l will be going somewhere that can assist me with buying parts.
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January 2024 by Eugene Wykle
Be awhile but nothings changed. Worst service, by store manager not regular employee. Didn't have what I ordered and was a prick when I asked questions. They had it still in inventory when I ordered it but didn't actually have it which is understandable. Asked if I could swap for similar item for same price or pick up from other store. He was arrogant and said nope, refund or wait for it. Last time shopping with advanced unless absolutely ne.
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December 2023 by Linda Johnson
Great customer service!
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October 2023 by Kathy Burgess
It seemed like every employee was waiting on the next one to do something...pass the buck. ?♀️ This response is the problem!!! We don't care essentially!!!! There are other facilities. No accountability. ????
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October 2023 by mark doss
Very helpful very friendly awesome
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September 2023 by Brittany Harrison
Came and purchased a battery on 9/25. We were told to wait and it shouldn’t be long for Bill to come and assist with changing the battery. Bill eventually rolls his cart over and walks back in the store to assist another customer. Never acknowledging we were there never apologizing or saying he would return to help. He abandoned the car and customer and never said one word or offered an apology for his lack of professionalism. Another associate eventually came out to help after we’d already wasted 20-25 minutes waiting for help.
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September 2023 by Beverly King
Mr Robert Great customer service ?
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April 2023 by Tina C.
Billy went above and beyond for my son. He was able to remove corrosion and replace necessary parts for installation of new battery. He is definitely an asset to this company!!!
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April 2023 by Stephon Ross Jr.
Definitely got my battery replaced here so thank you.
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November 2022 by Tina Proffitt
Having a BALL at Advance Auto Parts.... great service, I call, they found, it was up at the front desk when I arrived. Two service people spoke with me. GREAT JOB!!!!TO BAD I HAD TO PURCHASE THIS WHEN MY HUSBAND ALREADY HAD THE KIND WITH 3 BALLS ON 1 ATTACHMENT....Maybe one day it will come back to my possession!!!!?
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October 2022 by Karen Moody
Thank you for selling me a new brake light bulb and installing it for me. At the end of a long, tiring work day, it was greatly appreciated.
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October 2022 by Sharline Andreas
Had what I needed and they put my wiper blades on after I had my windshield replaced
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August 2022 by Orlando Carter
Great Customer Service! Got Correct Pricing Including Taxes ? & When I Went In To Purchase The VVT & VI Solenoids The Price Was Exactly What Was Given On Friday Morning ? Now Here's The Kicker Fast Forward To Saturday Afternoon The Same Lady That Gave Me The Price Friday Was The Same Lady Who I Bought The Parts From! What An Amazing ?? Experience! I Been Coming Here For Over 15 Years & That Will Never Change Since They Treat You Like Family Along With Being A Customer!
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August 2022 by Nancine Dreon
They were great. Windshield blades replaces without any difficulties by the Auto Professional
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August 2022 by Aaron Williams
Very good I've been shopping here 18 years.good service from employees.
