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August 2024 by Kittisha Mills
Excellent Customer Service
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August 2024 by Shanntell
I am absolutely appalled and disgusted by the condition of my son's belongings when he retrieved them from your storage unit. Despite being stored for less than two months, his items were covered in mouse droppings, urine, and feces, rendering them severely damaged. The unit was also infested with cockroaches. After unpacking 1box over 9 mice ran out of box there was a nest inside !!!!! I am shocked that a storage facility would operate under such deplorable conditions. While affordability is important, it's no excuse for compromising on service quality. I strongly advise others seeking reliable storage to explore alternative options. Numerous reviews have highlighted similar issues with rodent damage, which can lead to health issues like respiratory infections ect . We intend to report this incident to management, file a claim, and escalate the matter if necessary to ensure compensation for the damages.
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August 2024 by Melissa French
I wish it was a little bit more temperature controlled. I’m used to storage units that when you walk in it’s about 70° and this was a good 80.
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August 2024 by Taylor Haag
Highly recommended!
From the beginning stages of setting up the rental process, the folks at AAAA Self Storage & Moving were incredibly friendly & helpful. They made us feel very comfortable leaving our items there, knowing our stuff would be in safe hands.
The business has great hours, several access points, and carts to make transporting items easy, plus it is close to the heart of Richmond.
We used AAAA's space for 2 years, and hope to work with them again.
Two thumbs up!??
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July 2024 by Michele Austin
They are very friendly, nice and clean and respectful. And let you know what they have available. Or what speaking fine for you in your price ring?
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June 2024 by Moriah Bricko
Very friendly and helpful staff
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May 2024 by Kiara Marie
Very clean and very easy to get to units. Price not bad, nice place. Wonderful front desk service.
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April 2024 by Valencia
Trying to pay my brother's storage bill ? been a hassle this is madness
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March 2024 by Joe Queen
I been haveing severs here and good help.
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January 2024 by Cathy Cooper
Excellent rental experience, managers very helpful in setting up exactly what I needed!
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December 2023 by Brian Fuller
Great storage and staff. Never had any issues and the staff were responsive whenever I needed something. The price did increase a few times but only by $10 each time. Overall recommend!
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November 2023 by Nancy Elleby
This is a great storage facility.The manager, Stephanie, Goes Way Far& Beyond She should own it.Giod job!!
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November 2023 by E Hinkle
This place is an absolute disgrace. I opened my unit to find half of my belongings covered in mice urine and feces. On top of that, a live mice quite literally ran out of the couch I had stored. When I came to the desk and mentioned that it is an unsanitary biohazard in my unit, the only option they gave was to file a claim of loss that would take months. The staff is doing the best with what they have, but at the end of the day it's foul and none of the issues from this have been solved.
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August 2023 by Loren Picco
Great service and a easy to reach location
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August 2023 by Jewell Brown
Good place
