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July 2024 by DeJuan Ryan
Excellent customer service! I was a walk in and they managed to get my car taken care of right away. Their prices are also very reasonable compared to some of the other shops around. I will get my service done here moving forward.
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June 2024 by Caron Canada
Overall, it is a clean and uncluttered locale. Possibly a bit understaffed. The staff that is there are very nice and helpful.
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May 2024 by Martha George
Visited here with Alan Sisson to discuss purchasing auto insurance. Mr. Sisson was very knowledgeable and helpful. We appreciated the time he spent with us, and are pleased with the choices we made.
This is a new facility, very well kept, and the staff is friendly.
It was a great visit.
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May 2024 by Veronica
Took care of car, professional atmosphere.
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May 2024 by Kathleen Carnes
Great customer service
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May 2024 by Billie Quraishi
I always have a good experience here and offer competitive pricing. They stay on time with appointments and have a decent lounge to wait
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May 2024 by Ida M Logan
Good prices on home and auto insurance. The customer service representatives were great.
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April 2024 by J.D. Phillippi
This is an update edit on my original review. After the first visit, we were less than pleased, communicated with the shop, and got the most AMAZING response! They invited us back the next day to look at the car again, especially in the light of our specific concerns. The technician walked my kid through every test and result. Discussed our concern, looked at that issue, did find some problems (but almost assuredly NOT the cause of the primary issue), cleaned the throttle body by hand, and gave us specific answers on what to look for moving forward. The car is running very well, and this AAA shop has earned our repeat business.
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April 2024 by Clayton Powell
Friendly staff. They do try to up sale.
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March 2024 by Eric W.
We went to get our international Driver's licenses for an upcoming trip. It's a well run location, with lots of travel info and a lot of travel gear. Even picked up a nice Samsonite suitcase at a great price!
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March 2024 by Katherine
robert @ simply towing is the ABSOLUTE best. He has towed 2 of our vehicles recently. he is always on time (or early) and such a knowledgeable and likable guy! he kept us informed with what was going on with our vehicles, i cannot say enough good things!! thanks robert!!
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February 2024 by Jackie Doores
Took my car here because it was making a noise technician told me he could do a “band aid” fix to prolong usage. Picked my car up the next day and it was significantly worse and I haven’t been able to drive it since then. I wouldn’t have paid over $500 if he explained the actual problem better.
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January 2024 by Samuel Johnson
Nice spot
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January 2024 by Chelle J.
Quality of service is awful, Noah does NOT give proper updates or ANY UPDATES. I had to call for updates on our vehicles. My appointment time was Mon 10am (FYI appointment is a slot doesn't mean your vehicle will be looked at). Crazy but TRUE! Called back @ 1:09pm for an update- no update they didn't get to it yet. Called back at 4:20 pm they gave me answers to what was wrong. Noah said he would call me in the morning with an update which he did 10:35 am Tuesday. Hmmm They had to order parts from the dealer. OKAY! Prices will be $30 more and they will be in Wednesday/ Thursday morning they will get on it. Call 12:05pm Thursday now the car won't be ready till Friday........ One excuse after another! Called Friday 9:16am to verify that parts came in again speaking with Noah. Parts are there they will be work get it. It's a few hours of labor and a test drive and I'll call you as soon as it ready. 11:30am drove past car still in the same spot ( never moved) 1:50pm my husband calls an Noah tells him he never ordered parts from dealer. He ordered parts from a second hand shop. Hmmm I called him a lied an the call conveniently got disconnected. . I called back an he told me they can't fix the car we can come pick it up. Now this is after having the car for 5 days . CANT MAKE THIS UP! We will be canceling our membership with Triple A as well. This is not our first issue with the auto service department. We like to give people the benefit of the doubt. DO BETTER! Treat people like they are a priority not a burden.
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November 2023 by Rebecca Young
Efficient and pleasant
