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July 2024 by Stanley Greer
Would NOT recommend, there wasnt a drive to help or be empathetic, your just left with jump threw our hoops and oh well if u can't figure it out. Also after all the hoop jumping I was asked to drive an hr to the claypool Hill location only to be told I could not use my work vehicle as collateral.. seems that could have come up at least once over the 20+ calls I endured over the week. Over all, the lack of empathy and unwillingness to help the customer in their time of need is the definitive reason I chose to not only to refrain from future business but to take time to post this review in hopes of sparing future customers from almost certain disappointment. (This review does not reflect on Michelle who works there, she was helpful, knowledgeable, and empathetic!)
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June 2024 by rick lester
Very friendly and knowledgeable.Would recommend to friends and family.
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April 2024 by Darren Ball
Loan sharks. Payments don’t come out when agreed and they stick you with the return item fees and overdrafts.
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June 2023 by Jonathan Taylor
They don’t explain everything about your loan and how everything works till after it’s said and done
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May 2022 by Jimmie Southern
Went online to apply was approved for a 2600 dollar unsecured loan through the wytheville office the loan was to fix our car pounding mill was the closest office wytheville sent the paperwork to them we took a chance going there our car won't go over 40 mph due to a bad axel took us 1 hour to go 18 miles we got there and they freaked out because we use a p.o. box to receive our mail but our light water and rent receipt and bills had our physical address on them now this was an unsecured loan I was already approved for. I explained to the office in wytheville and pounding mill the reason I use a PO box we live in a trailer park with 21 trailers and everybody uses the same mail box and a lot of things get stolen but these people in pounding mill didn't have sense enough to understand that they kept asking about the car which was not even involved in the loan deal I was just supposed to take the papers our id's sign the loan agreement and get the check we was there 1 and a half hours for both in cause they kept asking for everything except the car title which was not part of the deal at all they act awful shady to me but I will. Be filing a complaint with the home office on them if you need a loan go to wytheville. If zoomcash here in tazewell was still open I would have just went there I never had a problem with them or check into cash in Bluefield when I needed money in an emergency. I may file false advertising charges with the Bibb because I was approved for the loan. As paranoid as they acted they may be doing something shady they're not worth wasting time with
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September 2021 by Carol Ann Hughes
friendly an get u a loan quickly
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March 2021 by Gloria D Ferrell
They aren’t willing to work with you! They don’t take all your income that you have!! Their % rates are sky hi! I don’t have long on my loan... won’t be any more of my money going there!! Run, very fast!!!
