-
November 2023 by Gautam Chhibber
Great experience here. The technicians are so friendly! Would absolutely recommend this place. Went in to get my oil changed and they ended up replacing my brake light (that was out) for free!
-
November 2023 by Ian Mitchell
I have been taking my car to Wiygul since I moved to Virginia 6 years ago. I’ve been to this location and the OG location in Alexandria. Each shop has been great both in terms of quality of work, and in cost. They have been great to use whenever I’ve been in a bind and needed fixes, they can work with you to get you back on the road. I don’t plan on going to any other automotive mechanics any time soon.
-
October 2023 by Thaddeus Kozusko
I decided to give this place another chance. I came in for an oil change using a coupon and got a bunch of recommended service, which was higher than the area average. Asked if there were any discounts on those prices and was graciously given a $50 off via the phone. On my final bill, they removed my oil coupon "because coupons don't stack." A better phone explanation would've been appreciated. Not sure why you would bait and switch a customer over $30.Last time I was there almost a decade ago, I bought tires that were also higher than average (I found out later). The rep ran my card early "since he was the only one that knew how to do it." The tires I received had dry rot along the sidewall.I'm ok with a premium price but I come out of here feeling cheated every time.
-
October 2023 by P B.
Called to get an estimate on some brake work. Left my name and phone number with the individual who answered the phone and was told he would call me back......Never received that call.
-
October 2023 by Elika Tehrani
This mechanic shop set me up! I took it in for a routine service only. They called me and said my inspection was coming up in the next few months and if I’d like to have them do it. I’m pretty sure they saw the tint on the back window beforehand and knew they were going to fail me, and that’s exactly what they did. This has turned into such a hassle for me. Now I have to pay hundreds of dollars and take time off work to remove the tint off the back window to pass the inspection. Other inspectors told me they would have passed me but now that this company failed me I’m basically branded in the state system. The same car with same tint passed last year. The craziest part is that they called me to ask me to do it and deliberately failed me! An inspection that was still good for a few more months! Also, a few days after I got my car back from them I got a flat tire and a mildew smell that was coming from the air cabin. But they didn’t catch any of that. Coincidence or no? I don’t know but I do know they seriously inconvenienced me & cost me. DO NOT RECOMMEND!
-
October 2023 by Sam
Today our Ford needed a battery. And they certainly gave great service. Lamar was helpful. The battery was put in and done in a timely manner and the pricing was great for this great service.Highly recommend!
-
September 2023 by Karen T.
Way way over priced ...about 2/3 overpriced!!! ... quoted an elder woman a too high a price will go somewhere else... even I knew it was ridiculous!! Called !! 3 !! dAuto shops...all were wayyyyyyyyLess.don't I just hate when businesses take advantage?? Customer service ummmm no...
-
September 2023 by Renzo Garcia
Everyone was very helpful including when I thought I had lost my credit card. Franco from the front desk went to check in my car to see if I had lost it and called me back. Very impressed with the courtesy and kindness of the team. I was also given a Lyft back home. Outstanding men. Very well respected and from my experience.Service: Oil change
-
September 2023 by Jayde Li-Perez
All I can say is you get what you pay for. I didn’t think getting my car fixed would be cheap but I definitely believe it was money well spent. Come here if you have any issues with your car! They’re knowledgeable and up front with what’s going on.Service: General repairs & maintenance
-
August 2023 by Bruce E.
Poor customer service. Called to get a rough ballpark cost on a simple CV Boot replacement. They always try to make you come in and try to rattle off many things they need to do. They waste your time and then try to extort unnecessary work from you.
-
August 2023 by Faizan Mumtaz
Don’t waste your time here.They do not take appointments. Only first come first served. I dropped my car off at 8 am and they didn’t even look at it till the next morning. First come first serve for drop offs is fair, but in this day you need to offer appointments.I dropped my car off to get the wheel balancing checked since I felt vibrations after they replaced my tires a few days earlier. Each owner knows their car and knows what vibrations are normal and what aren’t. Their tech took it for a test drive and said they felt no unusual vibrations. When I pushed that what is being felt in the car is not normal they blatantly ignored my feedback and told me there is nothing more they can do. The vibrations were not there before the tires and are there now. Obviously the tires are the only thing that changed. On top of that the service advisors were not empathetic at all.I will not be taking my car here again.
-
August 2023 by Claire Fraser
Wiygul was awesome. They communicated well, were engaged, efficient, and experienced. I had taken my ten year old car to the dealership three times and they couldn’t fix the issue and tried to charge me for new spark plugs twice in six months, but Wiygul found the issue immediately, promptly repaired it, and my car has been working so much better ever sense. I will continue to use Wiygul for all maintenance and repairs on my vehicle moving forward.
-
July 2023 by SenthilKumar ChandraSekaran
Amazing place to fix Tyre repair. That too its is free of cost. I couldn't belive. Hogan and sons asked $48 where as Wiygul fixed it for free. I will try inspecection here next month.
-
July 2023 by Michelle Ruddick
I had a great experience. Went in with tire issue. They were able to accommodate me quickly, evaluate issue, order tires, and do all service the same day! Great communication, easy to use texting system for reviewing recommended services and authorizing work to be done. Guys in shop are very friendly. All around great experience and highly recommend!Services: Tires
-
July 2023 by Vito Covalucci
Often it can be hard to recommend an auto shop, but Wiygul has always operated with integrity, great customer service and has become a trusted service provider. They address issues quickly and work to ensure long term relationships.Website works well for setting up appointments and pricing is fair. Location is convenient and the shuttle service is great when needed.