Primrose School of Reston

Most Recent Comments

• November 2023 by Liza A. McClellan
  My daughter has been at primrose for about a year and I have been very happy. The food is nutritious, school is clean, and the teachers are caring and sweet. My daughter was at home with an au pair prior to primrose, so there was some crying at drop off, but the teachers were always attentive and caring. Lastly, and best of all, they basically potty trained my child for me at 2 years old. This place is amazing!!!! She does art and learning activities on a daily basis. She can count to 20, knows her colors and can sing her abcs all at 2!
• August 2023 by Nevine Ezzat
  We have been a proud Primrose family for 2 and a half years. Prior to starting at Primrose my son had a speech delay and soon after he started primrose his speech, social skills and confidence improved vastly. The teachers and administrators at Primrose are absolutely dedicated to the growth and development of all their students. I appreciate the Primrose curriculum created to prepare children for Kindergarten and to enhance their social and emotional skills as well. Would highly recommend Primrose of Reston to other parents looking for a nurturing environment with well rounded, curriculum based learning for their children!
• August 2023 by tiffany lewis
  We had such a wonderful experience at this school. The teachers were incredibly caring and attentive to my child's needs. The facility is very clean. The staff are wonderful.
• June 2023 by Jay Bel
  This school in the beginning was great. The director and owner cared about the staff and the children but with the new management, it has gone horribly down hill. They don’t care about the well being of the kids or the staff. All the benefits are gone , they are overpricing the school for no good reason for the parents. There is no valuable activities , the kids sit in the same place from the moment they arrive till they leave , the management covers up a lot of incidents that happen and refuse to tell the parents the truth of what really happens. They hire some of the worst staff that mistreat the kids . This place is the worst child care center. You’re going to over pay for nothing. Your kid will not do anything special other then sit down on an old chair that’s been there since day one and do the same things over and over again
• January 2023 by C K
  This preschool is amazing!!! They really go above and beyond to meet my child where he’s at and my son loves his school! Beyond grateful we found this place. If you’re lucky enough to get a spot, take it!
• January 2023 by William Watson
  This place is amazing!!!!
• January 2023 by Jaime Moncada López
  I have a granddaughter Stephanie 5, who studies there and both the director Mrs Liz and her group teacher Mrs Yolanda are excellent human beings and formidable educators. Very grateful for your service and support
• January 2023 by JOSÉ GARCIA
  We had our son for little time, but the words cannot express how happy we were with Primrose School of Reston. For starters, they were very flexible and open to start whenever we needed to. They informed us through the whole process, no matter how many questions we had. Their administrative staff is amazing. They were on top of documents, coordination and planning with the doctor’s office. Always able to assist us at any point. Their teachers are GREAT!! They were able to engage with our son and figured out his feeding and sleeping patterns really fast. And they very understanding of our situation when we needed to take our son out of the school. Overall, we think Primrose is the perfect institution for your little ones to attend. Their facility is top notch. The technology they use to be in contact with families is very reliable. THANK YOU Primrose. Thank you Ms. Patel.
• January 2023 by Chris Hall
  Our child was in Primrose School of Reston's infant and young toddler classes in 2021 and 2022. The teachers and staff are, without exception, excellent! We felt so lucky to have such kind and caring teachers offer our child support, attention, and an opportunity to learn and meet other kids. We never had trouble communicating with the school, and we appreciated the collaborative approach each teacher took to caring for our child. The school is bright and clean, and we were greeted like friends every time we walked in the door. Thanks for a great experience!
• January 2023 by Theresa Gagnon
  Our youngest son attended Primrose School of Reston in the infant class and we couldn't have been happier with the experience! The staff and teachers were extremely warm, inviting, attentive and communicative. We received frequent updates on my son's activities and daily photos, which we loved sharing with our extended family. We would highly recommend Primrose Reston!
• January 2023 by Christian Bensch
  Our son has been going to this wonderful school since he was 4 years old. It took a long time for him to get acclimated, but the patience and empathy of the teachers made our son feel great and protected. Even the language differences between German and English have been handled excellently by all the teachers and management. The food is of very good quality at the school. The life lessons for the children are taught in a great way and with a lot of fun and games. Our son loves the school more than anything. And we as parents are happy that he can spend such good times at school. We can recommend this school to everyone. It is worth the money. Even for non-Americans this school will be an asset in their child's life.
• January 2022 by Jennifer Hammond
  We cannot say enough good things about this school! We started here after moving in 2019 with our two children (then 2 and 4). From the beginning, being at this school felt more like a partnership with us to ensure our kids got the absolute best education and support, especially during a difficult move and then the shutdown. It’s been an incredibly difficult few years and this school was there for us at every turn, ensuring we didn’t just “survive” but thrived.The teachers are remarkably kind and helpful. They helped us with sleep training, potty training, anxiety, manners and positive socialization, and learning curriculum (math, reading, writing, science)…. everything! During the shutdown, they stayed engaged with our kids, which was so hard, and the school opened up as quickly as they could and helped us get our kids back to working with their friends. The teachers and staff took the pandemic so seriously, despite how hard that must have been on them, and, while our kids got lots of snuggles and hands on learning and socialization with their classmates, there were no transmission as far as we could tell within the classroom.I decided to write this (long overdue!) because we just had parent teacher conferences for our (now) 6 yr old which concluded that he is exactly on track for first grade. This might seem like nothing to brag about, but after failed virtual learning and struggling with homeschool and isolation, THIS school went above and beyond to open a spot for him when they didn’t even have a kindergarten curriculum! They did this for several of us parents struggling with kindergartners and virtual learning. The teachers and staff gave him a safe, fun, familiar, and enriching place and gave us the structure and support we desperately needed for both our kids. So to be able to be “on track” would not have been possible without these amazing people.We are so grateful to everyone at Primrose Reston and highly recommend them. The teachers are super heroes, the staff is so kind and supportive, and every kid has a smile on their face every day.
• November 2021 by Julie S.
  ***Owner removed all reviews from their Facebook page after I posted this there. Another RED FLAG*** We paid a premium for childhood development and in the two years we've been there is has become a poorly managed daycare. We had no other choice but to abruptly pull our kids out in fear for their mental health, lack of classroom structure and control, lack of communication from management and overall a careless, heartless environment. After a slew of red flags I connected the dots and believe the mental health, and potentially physical health, of the children in this school are not prioritized. Until the current management is no longer associated with this business I would not trust my children going here. The teachers are the only opportunity you have for your child to have a good experience, and all of them end up leaving. Just look at Indeed.com reviews. The owner uses Covid as an excuse for everything when really it is just very poor management. After months of vague or unresponsive communication regarding curriculum and class structure I started digging. Through the children in the classroom and other parents I learned that my daughters teacher allowed several girls to call themselves and each other "bad girls". The teacher confirmed she knew this was going on to my face the day we pulled them out. I also learned there is a table dedicated to timeout, when ownership states time out is never used to discipline. Over a six week period I asked my daughter the same questions on her experience at school; "Who did you play with, who was kind to you, who were you kind to...", and began seeing concerning patterns of negative self talk, resistance to answer and anger. I talked to other parents and several were also having other issues ie. their younger kids being covered in pee at pick up repetitively, lack of kindness to their upset daughter, teachers being too rough, etc. The straw that broke my back was the night my usually sweet, upbeat almost 4 year old told me on the brink of tears that she was a "bad girl". This is where my one-star review begins.Primrose teachers can not babysit for kids that attend the school. I started asking teachers that had left about their experiences and why they left and OMG I CANT EVEN TELL YOU how mad I became. Teachers don't have enough material to perform the activities planned for each day, much less have necessary training from leadership. Then I learned MORE about the lack of support from leadership ie. not coming when they needed to go to the bathroom, editing the daily reports and incident reports, I could go on and on. The teachers are over worked, under paid and stressed. A year ago the school highlighted their onsite chef and fresh food prepared daily. Now the food is whatever is cheapest for the business. Everything feels like that. Cheap cheap cheap. They stopped putting effort into keeping this school what it used to be. They did nothing for 2021 graduation or Halloween. Since 2020 they have done nothing to help parents meet each other or connect. The owner sits in their office with no mask, with their dog, and requires anyone three and older to wear a mask for the entire day. We are so grateful to have had good teachers while we did, they shielded us from all of this...but once we were no longer with them (Sept 2021) it got bad QUICKLY. Oh, and it's way over priced. $3,000 a month for two kids? Now I'm pivoting work to homeschool till we find a better spot for my amazing kids. This school is NOT what Primrose corporate says it offers. There a million other schools in our area, keep looking!
• November 2021 by Valeriya C.
  From Hero to Zero.Our daughter attended this school July 2020 - Nov 2021, and unfortunately what started as a great experience and a happy child running to school each morning became a place looking to save money at the expense of anything and most importantly children's physical and emotional well-being. We've been patient and understanding over the past few months with the school's shortcomings, hoping these were all temporary issues, but came to believe that with the current management there is not much hope for the situation to improve. My husband gave this school 5 stars rating last year on Google - a year later we no longer feel this way.Between February 2021 and October 2021 I can name 10 people (staff) who quit. Even though high turnover is pretty typical for this industry, it is definitely a warning sign when people quit in double digits in less than a year's time frame. At some point management shared that they had a hard time finding people to fill open positions as "no one was coming to interviews''. Check the reviews from ex-employees on Indeed.com, you will understand why. The unanimity of the reviews and the issues specified is astounding.When we joined, the school was proudly advertising having their own chef on premises who was preparing fresh nutritious meals. Fast forward to summer/fall 2021 - there is no more chef, there is frozen cheap food from outside supplier. At some point our daughter started having stomach issues and we attribute it to the poor quality of food she was getting throughout the day. The epitome of how school was saving on food was when they denied my daughter her 5pm snack when I picked her up at 4:45 citing concerns for staff and students health as a reason. How handing out a prepackaged bag of crackers to kids on their way out before 5pm would be a health concern to anyone is still a mystery to us. Not to mention, that the weekly tuition included 5 meals a day, and handing the prepackaged snack does not require much extra work for anyone and was never an issue until recently.Last year kids were engaged in all sorts of activities - scientific experiments, gardening, cookie elections on Election Day, Halloween events for families. It surely felt like the school was putting effort into making their students' time meaningful, exciting and engaging. Over the past few months this all went to zero too. Not a single day of waterplay during hot summer days - the kids and the teachers were just stuck inside. Nothing for Halloween or any other holiday they put on the monthly calendar. Their daily activities started being repetitive and primitive. Lately whenever we asked our daughter about her day at preschool she would mostly share with us who was hurt during the day and who needed ice because they were hurt.We reached out to the teachers who left and asked their experience and their opinion on the situation. After what was shared with us, it becomes quite understandable why school stopped being a pleasurable experience for our daughter on all counts. If the teachers are overworked, overstressed, underpaid, not given an opportunity to take bio breaks when needed, not provided with materials to be able to do fun educational activities with the kids, how do you expect the teachers to provide high quality education? As great as they were, our teachers looked exhausted by the time we dropped our daughter off in the morning - how can you expect them to go above and beyond when they are constantly stressed and tired?We spoke with other families about their experience and heard more stories, including using timeout as a discipline method and management not communicating transmittable diseases going in other classes.We are very grateful to the teachers that our daughter had during her time at Primrose Reston, but we are very sad and disappointed in the management and how they made once great school the one that not just employees, but families started fleeing.
• November 2021 by Jay S.
  We paid a premium for childhood development and in the two years we've been there it has become a poorly managed daycare. We had no other choice but to abruptly pull our kids out in fear for their mental health, lack of classroom structure and control, lack of communication from management and overall a careless, heartless environment. After a slew of red flags I connected the dots and believe the mental health, and potentially physical health, of the children in this school are not prioritized. Until the current management is no longer associated with this business I would not trust my children going here. The teachers are the only opportunity you have for your child to have a good experience, and all of them end up leaving. Just look at Indeed.com reviews. The owner uses Covid as an excuse for everything when really it is just very poor management. After months of vague or unresponsive communication regarding curriculum and class structure I started digging. Through the children in the classroom and other parents I learned that my daughters teacher allowed several girls to call themselves and each other "bad girls". The teacher confirmed she knew this was going on to my face the day we pulled them out. I also learned there is a table dedicated to timeout, when ownership states time out is never used to discipline. Over a six week period I asked my daughter the same questions on her experience at school; "Who did you play with, who was kind to you, who were you kind to...", and began seeing concerning patterns of negative self talk, resistance to answer and anger. I talked to other parents and several were also having other issues ie. their younger kids being covered in pee at pick up repetitively, lack of kindness to their upset daughter, teachers being too rough, etc. The straw that broke my back was the night my usually sweet, upbeat almost 4 year old told me on the brink of tears that she was a "bad girl". This is where my one-star review begins.Primrose teachers can not babysit for kids that attend the school. I started asking teachers that had left about their experiences and why they left and OMG I CANT EVEN TELL YOU how mad I became. Teachers don't have enough material to perform the activities planned for each day, much less have necessary training from leadership. Then I learned MORE about the lack of support from leadership ie. not coming when they needed to go to the bathroom, editing the daily reports and incident reports, I could go on and on. The teachers are over worked, under paid and stressed. A year ago the school highlighted their onsite chef and fresh food prepared daily. Now the food is whatever is cheapest for the business. Everything feels like that. Cheap cheap cheap. They stopped putting effort into keeping this school what it used to be. They did nothing for 2021 graduation or Halloween. Since 2020 they have done nothing to help parents meet each other or connect. The owner sits in their office with no mask, with their dog, and requires anyone three and older to wear a mask for the entire day. We are so grateful to have had good teachers while we did, they shielded us from all of this...but once we were no longer with them (Sept 2021) it got bad QUICKLY. Oh, and it's way over priced. $3,000 a month for two kids? Now I'm pivoting work to homeschool till we find a better spot for my amazing kids. This school is NOT what Primrose corporate says it offers. There a million other schools in our area, keep looking!!!