Navy Federal Credit Union is noted for its convenient locations and weekend hours. The staff are welcoming, polite, and helpful, providing personable and top-notch service that makes members feel valued. The branch itself has a nice European style feel and is situated near local amenities. Members report excellent experiences with specific services like notary support. While praised as the absolute best, some feedback notes the absence of currency exchange services. It is a credit union that proudly serves the armed forces, veterans, and their families with great rates and award-winning service.
Meelissa was amazing she helped me through my Struggles in no time, and made me feel more than a customer.
January 2025
I visited the Reston branch to pick up my auto loan check. It was ready in less than 5 minutes. Also the staff were really professional and friendly.
June 2024
The absolute best. I've had to use their notary services multiple times and it's flawless. Sometimes even when I come in to deposit I am escorted back to someone's private office and feel like I have five star service. Love this place.