“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
“One of the best UPS stores in the area—always well-staffed, so lines are short and service is quick. The team is consistently helpful and goes above and beyond. Huge thanks to Jay, who made my day by helping carry in a large, heavy box and getting everything handled in under 10 minutes. Great customer service all around!”
“My experience with UPS at South Lakes Shopping Center has always been positive!! The staff is consistently positive,friendly and accommodating. Special shoutout Semaj!!”