LOFT in Reston, VA, offers effortless and undeniably feminine style with a modern and casual clothing line that includes tops, dresses, pants, jeans, and accessories. The store is known for its ultra-wearable pieces that fit various aspects of a woman's life—at home, work, and on weekends. The staff at LOFT is consistently praised for their helpfulness and patience, with customers noting a positive shopping experience. Most find the store well-lit and inviting, with easy parking available. While some reviews mention a limited selection of sizes, many customers appreciate the variety available and the option to shop online if needed. Although there are occasional comments regarding customer service training for a few staff members, the overall sentiment remains positive, highlighting the courteous and supportive team. This location is especially popular for its petite section and for being a go-to for workwear. Customers have expressed their love for this store, making it a beloved neighborhood spot.
Love love this store, but 1-2 staff could use a training in customer service. Specifically a junior manager. Often, most of the ladies are wonderful! Not this last time.
September 2023
My neighborhood Loft since I moved a year ago. I love the brand, and so shop here a lot.The staff is always courteous, always willing to help and order/reorder items.Love living close to it. I buy all my work wear from here and have been doing so since a few years.
April 2023
I love this location! Such a nice well lit store! They always have my size in their petite section and the manager is very helpful and sweet!
