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February 2024 by Dan Ciarcia
Shawn was great. Took my disabled car in right away, diagnosed and repaired quickly, went out of his way to locate parts, and price was fair.
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January 2024 by alex a.
I would give this SHELL service center a -10 for the mechanic shop that is a HIGHWAY RUBBERY station. My sister took her car for small repair of a few wires and he charged her over $700. His excuse was that mouse had chewed the wire shields and when he opened the hood it ran so he had to cancel his 3 other appointments. He also had paid $5000 for mouse traps. Therefore, she had to pay for the consequences. SHAME, SHAME, SHAME.He was very rude, unprofessional and very aggressive when I approached to resolve the matter with reasonable charge and not PRICE GOUGING” of my poor handicap sister. NO was his answer and “Take me to court” SHAME. Then he started laughing his head off, thinking this was a joke to him. We took her car to two other shops and they were astounded to see this price gouging. We received estimates for about 1/4 of the cost he charged. Buyer beware.
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September 2023 by Cory Fuller
Great service, very friendly staff. My favorite local repair shop.
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September 2023 by Mark Basile
Does not do safety inspection, only emissions…
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April 2023 by John Koebert
I am always satisfied with Lake Anne Service Center. They do excellent work and always friendly and courteous. They are my #1 place to go for auto service and gas.
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March 2023 by kara belliveau
I had a screw in my tired on a Saturday morning so I drove down to the garage and it was closed. Bobby was there, though, and I told him I had a screw in my tire so he opened the garage and took care of it for me. It’s always a pleasure going to Lake Anne Service Center.
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March 2023 by Paul Niemeier
I had my vehicle in for an inspection and emissions test. The work was done very quickly and efficiently.
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February 2023 by nyl
Car battery died while getting gas here and I decided to just get it replaced while I was there (I was wary of the bad reviews though). Service was fast and battery installation + labor was quoted $170 and the actual price I paid was $216 so that was frustrating.I also happened to be due for inspection this month and they “inspected” my car without me asking for the service. When I picked up my car they said there was something wrong with the left rear wheel cylinder and that I was lucky they didn’t scrape off my sticker. They didn’t charge me or give me a rejection slip but I would have been very upset if they actually took off my sticker. I ended up getting inspected at a different place and I passed - so who knows, maybe that could mean they were trying to scam me
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December 2022 by Ellen Hughes
I've had several of my cars inspected here and the staff has always been polite and responsive. Just walked across the street and took in some of the sights at Lake Anne Plaza while waiting for the inspection to be completed in about 30 minutes.
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December 2022 by Mario Martin
Great Service. Trustworthy work. Good price. I recommend this shop.
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December 2022 by Doug Bursch
I have used this service station for many years regarding the upkeep of my car. I find the quality of their service top notch, along with friendliness and integrity.
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December 2022 by Chad Capobianco
Lake Anne Service Center provided exceptional last minute service on a moments notice with no hesitation! I will be returning in the future for all of my car repair needs!
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December 2022 by Jeff Allen
Wonderful service with a personal touch. The owner always takes the time to talk with the customers.
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November 2022 by Krish Kapoor
Bobby is an amazing mechanic who will not scam you. I have been going to this shop well over 8 years and I can say his team is well equipped and trusted. I would recommend coming to this center if you need any sort of repairs or even a U-Haul truck.
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November 2022 by Susan abed
Last twenty years getting my cars done never have any problems. Loving and friendly place