Ever since Russell joined this location, the customer service has been fantastic! He’s such a wonderful person and so helpful, a real asset to J.Crew!
September 2025
I recently went into the RTC J Crew in desperate need of a work outfit while in the midst of a move. Russell was amazing from beginning to end. He was welcoming, knowledgeable and went the extra mile to help me find something I loved. The door was clean, organized and had great styles. Highly recommend.
July 2025
Customer service by Russel was amazing today. Thanks for helping make my wife’s birthday awesome! She loves the dress!
